Jonathan Beny
Financial District, New York,,NY
Overview
5
5
years of professional experience
Work History
Medical Receptionist
AL Dermatology
New York, NY
02.2022 - 07.2022
- Retrieve and upload documents to patient charts and assist clinical staff.
- Managed office phone lines by checking voicemails, returning calls, and directing messages to team members.
- Managed patient appointments, collected and processed patient payments, and maintained patient files.
- Processed patient payments, personal information, and insurance cards.
- Verified patients’ medical insurance, documented details, and verified patient coverage for upcoming procedures
or appointments. - Carried out daily tasks by communicating with physicians, nursing staff, technicians, and medical assistants.
Concierge
Public Hotel
New York, NY
03.2023 - 08.2023
- Offered guests details regarding the hotel's amenities, local arts and culture, nightlife, dining options, attractions and museums.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
- Trained new staff members on proper policies and procedures related to customer service delivery.
- Assisted with check-in and check-out procedures including confirming reservation details and providing directions to guest rooms.
- Processed payments for services rendered using cash register systems or POS terminals when necessary.
Small Business Owner
Self-employed
New York, NY
01.2019 - Current
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Generated over $250k in revenue and made over 1000 sales over the course of 4-years, while being in school.
- Sold merchandise such as shoes, clothing, as well computer and video game products.
- Developed skills in proxy creation as well as server creation. And learned to use automation software.
Education
BBA - Business Law And Real Estate
Brooklyn College of The City University of New York
Brooklyn, NY05.2024
Skills
- Customer service
- Microsoft Office
- Computer savvy
- Communication
Languages
English
Native/ Bilingual
Russian
Professional
Timeline
Concierge
Public Hotel
03.2023 - 08.2023
Medical Receptionist
AL Dermatology
02.2022 - 07.2022
Small Business Owner
Self-employed
01.2019 - Current
BBA - Business Law And Real Estate
Brooklyn College of The City University of New York