Jonathan Diaz
Woodland Park,NEW JERSEY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Tax Preparer
D&F Income Tax
01.2019 - Current
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Assessed client tax situations to determine best filing options.
RTV Clerk
Costco Wholesale Corp
10.2023 - Current
- Ensured accurate inventory control by diligently tracking incoming and outgoing items.
- Supported warehouse staff in locating returned items quickly and efficiently during stock reconciliation efforts.
- Enhanced communication between departments, expediting resolution of issues with returns.
- Maintained compliance with company standards and regulations during all phases of the return process.
- Collaborated closely with inventory control teams to ensure seamless integration between inventory management systems and the RTV process.
- Contributed to cost savings initiatives by identifying opportunities for process improvements within the RTV department.
- Reduced errors in return transactions by implementing thorough quality checks before submission.
- Assisted in implementing new technology solutions within the RTV department, improving overall operational efficiency.
Merchandising Manager
Costco Wholesale Corp
09.2022 - 10.2023
- Implemented innovative visual displays that captured attention and boosted sales significantly.
- Trained and supervised merchandising team members in best practices, improving overall performance.
- Evaluated merchandise assortment regularly to ensure alignment with consumer preferences and demands.
- Collaborated with marketing department to develop effective advertising materials that showcased featured products attractively.
- Executed in-season pricing strategies, promotions, and markdowns to reach financial targets.
Department Supervisor
Costco Wholesale Corp
05.2021 - 06.2022
- Optimized scheduling processes to ensure adequate staffing levels while minimizing overtime costs.
- Trained new employees on overall company and department-specific policies and procedures.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Fostered a positive working environment by actively engaging in team-building activities, promoting open communication channels, and recognizing individual achievements.
Night Crew Supervisor
Costco Wholesale Corp
06.2020 - 05.2021
- Assisted in the hiring process for new night crew employees, contributing to the development of a strong team dynamic.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
- Oversaw loading and unloading of packages in warehouse.
Front End Supervisor
Costco Wholesale Corp
04.2018 - 06.2020
- Collaborated with other departments within the store to streamline logistics processes, leading to seamless workflow.
- Conducted regular training sessions for new hires and existing employees on company policies, procedures, and best practices.
- Addressed and resolved customer complaints, restoring customer confidence and loyalty.
- Conducted regular performance reviews, providing constructive feedback and identifying areas for development.
Membership Supervisor
Costco Wholesale Corp
03.2016 - 04.2018
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Warehouse Forklift Driver
Costco Wholesale Corp
07.2013 - 03.2016
- Increased warehouse efficiency by operating forklifts and pallet jacks safely and accurately.
- Maintained a well-organized warehouse by systematically stacking products and rotating inventory.
Education
No Degree -
Bergen Community College
Paramus, NJ02.2026
Skills
- Customer Service
- Strong multi-tasking
- Problem-Solving
- Retail Operations
- Highly motivated
- Decision-making skill
- Friendly and outgoing
- Coaching and Mentoring
- Organizational Skills
- Data Entry
- Bookkeeping
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
RTV Clerk
Costco Wholesale Corp
10.2023 - Current
Merchandising Manager
Costco Wholesale Corp
09.2022 - 10.2023
Department Supervisor
Costco Wholesale Corp
05.2021 - 06.2022
Night Crew Supervisor
Costco Wholesale Corp
06.2020 - 05.2021
Tax Preparer
D&F Income Tax
01.2019 - Current
Front End Supervisor
Costco Wholesale Corp
04.2018 - 06.2020
Membership Supervisor
Costco Wholesale Corp
03.2016 - 04.2018
Warehouse Forklift Driver
Costco Wholesale Corp
07.2013 - 03.2016
No Degree -
Bergen Community College
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