Jonathan Grimaldo
Huntsville
Summary
Dynamic professional with extensive experience in customer service and security, demonstrated at Motel 6 Hotel and TDCJ. Excelled in fast-paced environments, showcasing exceptional computer skills and a detail-oriented approach. Proven track record in enhancing guest accommodations and reducing contraband by implementing effective strategies. Adept at balancing strong guest service with rigorous safety protocols.
Overview
8
8
years of professional experience
Work History
Guest Service Representative
Motel 6 Hotel
06.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Correctional Officer
TDCJ
08.2018 - 12.2020
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
Floor Care Specialists
JC Services
03.2017 - 11.2018
Education
High School Diploma - Electronic Engineering
Huntsville High School
Huntsville, TX05.2017
Skills
- Customer service
- Computer skills
- Guest accommodations
- Detail-oriented
- Complaint handling
Languages
Spanish
Native or Bilingual
Timeline
Guest Service Representative
Motel 6 Hotel
06.2021 - Current
Correctional Officer
TDCJ
08.2018 - 12.2020
Floor Care Specialists
JC Services
03.2017 - 11.2018
High School Diploma - Electronic Engineering
Huntsville High School
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