Jonathan Hawkins
Enid,OK
Summary
Self-motivated professional recognized for willingly taking on various tasks in busy settings. Focused on boosting customer loyalty by maintaining optimum stock levels. Helpful and accommodating individual comfortable greeting customers and answering questions or inquiries.
Overview
1
1
Language
23
23
years of professional experience
Work History
Ramp Agent
Piedmont Airlines
Gulfport, Mississippi
10.2024 - 07.2026
- Operated ground support equipment for aircraft service and maintenance.
- Operated conveyor belts, push-back tractors and aircraft tugs daily.
- Loaded and unloaded luggage from aircraft and transport vehicles.
- Ensured compliance with safety protocols in all operational tasks.
- Communicated effectively with team members during flight operations.
Security Forces Journeyman
United States Air Force, USAF
01.2004 - 02.2024
- Conducted security patrols to ensure safety of personnel and property.
- Monitored access control systems to maintain secure perimeter integrity.
- Monitored closed-circuit television systems for suspicious activity.
- Operated surveillance equipment, ensuring continuous monitoring of critical areas.
- Responded to alarms and incidents, coordinating with emergency services as needed.
- Enforced access control policies in accordance with established regulations.
- Assisted in training new personnel on security protocols and procedures.
Store Associate Volunteer
Defense Commissary Agency
Minot, North Dakota
05.2021 - 06.2021
- Provided excellent customer service to enhance shopping experience.
- Assisted customers with product inquiries and selections.
- Operated cash register and processed customer transactions efficiently.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Stocked shelves with products according to store layout with products while following inventory guidelines.
- Unloaded and moved merchandise to maintain aisles and set up product displays.
- Maintained cleanliness and organization of merchandise displays.
- Collaborated with team members to ensure a smooth store operation.
Education
CompTIA Security + - Cyber Warrior Program
MyComputerCareer
Gulfport, MS 04.2024 - 06.2024
Northside High School
Warner Robins, GASkills
- Customer service
- Inventory management
- Store cleanliness
- Attention to detail
- Time management
- Organization
- Team collaboration
- Effective communication
- Interpersonal relationship building
Languages
English
Professional
A1
Timeline
Ramp Agent
Piedmont Airlines
10.2024 - 07.2026
CompTIA Security + - Cyber Warrior Program
MyComputerCareer
04.2024 - 06.2024
Store Associate Volunteer
Defense Commissary Agency
05.2021 - 06.2021
Security Forces Journeyman
United States Air Force, USAF
01.2004 - 02.2024
Northside High School