Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Jonathan Hoover

Grants Pass,OR

Summary

Dedicated professional with many years of customer service experience in many different settings.

Energetic individual with background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience. Improved workflow through innovative organization methods, enhancing overall service speed and quality.

Brings sales expertise and strong listening skills to growing team. History of building customer loyalty with fast, friendly and knowledgeable service. Adaptable as well as accurate in completing orders, replenishing serving stations and cleaning spills. Assists servers by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional skilled in customer service.

Overview

2026
2026
years of professional experience

Work History

Deli Clerk

Fred Meyers Deli
Grants Pass, Oregon
04.2022 - Current
  • Greeted customers in a friendly and professional manner.
  • Maintaine cleanliness of the deli area and equipment.
  • Prepared all food according to the menu for that day.
  • Slice deli meats to order
  • Closing duties clean and prep kitchen for next day

Customer Service Representative

Aarons Furniture Store
Grants Pass, Oregon
10.2015 - 12.2019
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.

Customer Service Representative

N.E.W National Elec

Education

GED -

East Bay Conservation Corps
Oakland, CA
01-2006

Skills

  • Register operations
  • Shrink control
  • Cooking
  • Pricing and shelf labeling
  • Excellent communication skills
  • Ables to walk customer through technical trouble shooting over phone
  • Foundational computer knowledge
  • Excellent deescalatiin skills
  • Able to navigate scripts and follow them
  • Highly adaptive
  • Eager to learn
  • Team player
  • Able to work with almost anyone

Timeline

Deli Clerk

Fred Meyers Deli
04.2022 - Current

Customer Service Representative

Aarons Furniture Store
10.2015 - 12.2019

Customer Service Representative

N.E.W National Elec

GED -

East Bay Conservation Corps
Jonathan Hoover