Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Jonathan Masse

Bellport,NY

Summary

Dynamic and results-driven professional with experience at Amazon, excelling in customer service and time management. Proven ability to enhance customer satisfaction through timely deliveries and effective multitasking. Strong teamwork skills complemented by expertise in operating forklifts and managing logistics, ensuring efficient operations and streamlined processes.

Overview

6
6
years of professional experience

Work History

Crew Member

McDonald's
05.2023 - 12.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Delivery Driver

Amazon
08.2022 - 04.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Delivery Driver

Uber Eats
06.2020 - 02.2022
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Warehouse Forklift Operator

Workstaff Solutions
11.2018 - 05.2020
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
  • Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
  • Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.

Education

High School Diploma -

Flushing Highschool
Flushing, NY
06-2014

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Crew Member

McDonald's
05.2023 - 12.2024

Delivery Driver

Amazon
08.2022 - 04.2023

Delivery Driver

Uber Eats
06.2020 - 02.2022

Warehouse Forklift Operator

Workstaff Solutions
11.2018 - 05.2020

High School Diploma -

Flushing Highschool

Similar Profiles

CREATE PROFILE
Jonathan Masse