Jonathan Morgann
Dayton,OH
Summary
Experienced Inside Sales Representative with a strong record of exceeding targets and delivering exceptional customer service. Adept at identifying client needs and offering tailored solutions. Seeking to drive revenue growth and provide exceptional value to a dynamic sales team.
Overview
6
6
years of professional experience
Work History
Inside Sales Representative
Brighton Tru-Edge
05.2021 - Current
- Managed and serviced a portfolio of 70 key accounts, ensuring exceptional customer satisfaction.
- Achieved outstanding results by generating over $2.5 Million in sales in the first year, yielding $700,000 in profit.
- Consistently exceeded sales targets, with a noteworthy personal achievement of $1 million in monthly sales.
- Contributed significantly to the company's financial success by selling over $3.2 Million in Tank Heads in the last fiscal year, resulting in a substantial profit of $620,000.
- Demonstrated exceptional sales and negotiation skills by closing my largest transaction sale, amounting to $670,000 in profit.
Account Manager
Connection
12.2020 - 05.2021
- Managed a diverse portfolio of 45 accounts, catering to local and state governments, ensuring their IT software and product requirements were met promptly and effectively.
- Achieved impressive sales results by generating over $20,000 in revenue through the sale of IT software and products, demonstrating strong sales acumen.
- Cultivated and upheld strong, lasting relationships with existing customers, contributing to high customer satisfaction and repeat business.
- Proactively expanded the company's market presence by initiating outreach to new cities, leading to the establishment of new business opportunities and revenue growth.
Lead Groundskeeper
Yankee Trace Golf Club
04.2020 - 11.2020
- Led a team of 10 individuals in executing renovations of greens and bunkers, resulting in improved course aesthetics and performance.
- Skillfully planned and scheduled renovation activities in alignment with the golf course's annual schedule, ensuring minimal disruption to regular play.
- Diligently maintained and enhanced the overall appearance and condition of the bunkers, fairways, club grounds, and clubhouse, contributing to the course's reputation and quality.
- Proficiently operated and maintained various golf course equipment and tools, guaranteeing their optimal functionality and safety.
Guest Service Captain
Towne Park
08.2017 - 03.2020
- Supervised and led a team of 4 to 10 employees, with a paramount focus on delivering exceptional customer service to ensure memorable guest experiences.
- Actively interfaced and communicated with approximately 150 customers on a daily basis, addressing inquiries, resolving concerns, and ensuring a high level of customer satisfaction.
- Successfully trained and mentored 20 new hires on current processes, job etiquette, and procedures, contributing to a well-informed and efficient workforce.
- Provided vital support to team members in managing high-pressure situations, ensuring the seamless operation of guest services.
- Facilitated money exchange operations by skillfully cashing out customers and consistently managing bank deposit transactions, maintaining financial integrity.
Education
Bachelor of Arts And Science - Communication
University of Cincinnati
Cincinnati, OH2020
Skills
- Regional Sales and Support
- Investigative Procedures
- Solution Coordination
- Project Development
- Customer Relationship Management
- Time Management
- Verbal and Written Communication
- Product Knowledge
- Tenacious Follow-Up
- Order Management
Coursework
- Interpersonal Communication
- Public Relations Campaign
- Public Relations Writing and Research
- Public Speaking and Presentation
- Group Problem Solving
Timeline
Inside Sales Representative
Brighton Tru-Edge
05.2021 - Current
Account Manager
Connection
12.2020 - 05.2021
Lead Groundskeeper
Yankee Trace Golf Club
04.2020 - 11.2020
Guest Service Captain
Towne Park
08.2017 - 03.2020
Bachelor of Arts And Science - Communication
University of Cincinnati