Jonathan Patterson
Fort Wayne,IN
Summary
Results-driven professional with extensive experience in managing daily business operations, including budgeting, staffing, and inventory control. Adept at implementing training programs and employee recognition initiatives that enhance service quality and team morale.
Overview
1
1
Certification
18
18
years of professional experience
Work History
General Manager
Applebee's Grill + Bar
Fort Wayne, Indiana
06.2025 - Current
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Managed staff schedules and performance, enhancing overall team productivity.
- Implemented training programs to enhance employee skills and service quality
- Guided subordinate managers to foster cooperation across the organization.
- Fostered positive work environment through team-building activities and effective communication.
- Ensured compliance with health and safety regulations in food preparation areas.
Kitchen Manager
OCharleys
Fort Wayne, Indiana
11.2022 - 01.2025
- Trained new employees on kitchen procedures and safety protocols.
- Implemented sanitation standards to ensure a clean working environment.
- Developed daily prep lists to streamline kitchen operations.
- Created weekly schedules for kitchen staff members based on anticipated business volume.
- Managed inventory levels to maintain stock and minimize waste.
- Performed weekly inventories of food items stored in refrigerators or freezers.
General Manager
Applebee's Grill + Bar
Fort Wayne, Indiana
10.2021 - 11.2022
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Trained employees on duties, policies and procedures.
Assistant Manager
Applebee's Grill + Bar
Phoenix, Arizona
05.2017 - 09.2021
- Supervised daily operations including scheduling shifts, assigning duties.
- Trained new employees on service standards and restaurant procedures.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Monitored inventory levels and coordinated timely orders for supplies.
Line Cook
Applebee's Grill + Bar
Phoenix, Arizona
12.2014 - 05.2017
- Prepared and cooked menu items according to established recipes and standards.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Ensured kitchen cleanliness by following food safety and sanitation guidelines.
- Operated kitchen equipment, including grills and fryers, with care and precision.
- Stocked and organized ingredients to facilitate smooth cooking processes.
- Assisted in training new staff on proper cooking techniques and safety procedures.
Server
Cracker Barrell Old Country Store
Peoria, Az
08.2008 - 12.2014
- Recommended daily specials and upsold menu items to increase guest satisfaction.
- Took customer orders accurately and efficiently using the point-of-sale system.
- Assisted in training new servers on menu items and service protocols.
- Maintained cleanliness and organization of dining area throughout the shift.
Education
High School Diploma -
East Kentwood High School
Kentwood, MI06-2006
Skills
- Staff management
- Budgeting
- Inventory control
- Performance evaluation
- Employee training
- Customer relationship management
- Leadership development
- Time management
Certification
- Serve Safe Certificated
- Indiana Liquor License and 360 certified
Timeline
General Manager
Applebee's Grill + Bar
06.2025 - Current
Kitchen Manager
OCharleys
11.2022 - 01.2025
General Manager
Applebee's Grill + Bar
10.2021 - 11.2022
Assistant Manager
Applebee's Grill + Bar
05.2017 - 09.2021
Line Cook
Applebee's Grill + Bar
12.2014 - 05.2017
Server
Cracker Barrell Old Country Store
08.2008 - 12.2014
High School Diploma -
East Kentwood High School