Jonathan Vasquez
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote operational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
TJX Companies, Marshalls
10.2023 - Current
- Manage a team of 100+ associates and oversee daily operations, coordinate staffing, scheduling, and lead store wide efforts to improve operational performance and customer satisfaction scores in a $20 million dollar store
- oversee onboarding tasks including initiation of background checks, arrangement of orientation, and preparation of new hire folders for first day
- Manage weekly and daily tasks such as scheduling, attendance tracking, and successfully maintaining payroll budget
- Develop strategic action plans aimed at increasing sales and profitability of store, achieving 10% rise in department sales
- Evaluate department and sales reports to enhance strategic business decisions yielding beneficial outcomes
- Conducted comprehensive training for new managers on all operational processes and procedures. Ensured thorough understanding of store operations, leading to successful completion of five-week course.
Area Manager (Warehouse Manager)
Amazon
03.2023 - 10.2023
- Direct and oversee daily operations, focusing on staffing metrics analysis and adaptive changes to operations as needed.
- Supervise, train, and elevate a team of 120+ Amazon associates to accomplish daily KPI benchmarks.
- Formulate performance objectives and targets aimed at fulfilling customer demand and maintaining accuracy and quality in last mile delivery process.
- Work alongside management team to define and sustain quality control standards
Team Lead
Target
01.2019 - 02.2023
- Managed team of 15 and achieved sales growth of 15% in 6 months
- Create daily strategic plan and revise as necessary to support company priorities.
- Collaborate with management to drive overall departmental success and strategize to enhance efficiency in team performance and sales.
- Facilitated training and development of team members for success, promoting 4 individuals to team leads.
Store Remodel Lead
Target
05.2022 - 08.2022
- Led team of 15 individuals, collaborating with external contractors and vendors to achieve timely project completion.
- Developed detailed and insightful weekly progress reports for upper management.
- Review shipments of fixtures and supplies to pinpoint missing items and prepare for subsequent shipments.
- Establish daily action plans to maintain focus on deadlines and targets.
- Communicate daily reports to store team on identified issues and ongoing progress.
Education
Associate Of Science - Marketing
Housatonic Community College
Bachelor Of Science - Business Administration
Southern Connecticut State University
01.2023
Skills
- Kronos timekeeping
- Human resource policies
- Team building and leadership
- Work Planning and Prioritization
- Goals and performance
- Budgeting and cost control
Languages
Spanish
Native or Bilingual
Timeline
Assistant Store Manager
TJX Companies, Marshalls
10.2023 - Current
Area Manager (Warehouse Manager)
Amazon
03.2023 - 10.2023
Store Remodel Lead
Target
05.2022 - 08.2022
Team Lead
Target
01.2019 - 02.2023
Bachelor Of Science - Business Administration
Southern Connecticut State University
Associate Of Science - Marketing
Housatonic Community College