Joni Mead
Wickliffe,KY
Summary
Proven track record in enhancing customer service and teamwork, notably at McDonald's. Excelled in fast-paced environments, improving efficiency and problem-solving. Achieved significant improvements in process management at BC Auctions, demonstrating exceptional time management and collaboration skills.
Overview
24
24
years of professional experience
Work History
Crew Member
McDonald's
Paducah, KY
10.2020 - 05.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Auction Assistant
BC Auctions
Wickliffe, KY
05.2015 - 05.2017
- Provided reliable support to colleagues during busy periods or staff shortages, demonstrating adaptability across various roles within the organization when needed.
- Facilitated smooth payment transactions by efficiently processing invoices and collecting payments from winning bidders.
- Streamlined registration process for attendees, expediting check-in procedures and improving overall experience.
- Improved inventory management practices through consistent monitoring, tracking, and documentation of auction items.
Sign and Decals
Kingdom Creations
Bardwell, KY
01.2006 - 10.2011
- Assisted with school-wide initiatives focused on increasing literacy rates among students, implementing targeted interventions for struggling readers.
- Utilized differentiated instruction techniques to accommodate the diverse needs of each student, resulting in improved academic performance.
- Promoted a positive classroom environment by establishing clear expectations and maintaining consistent communication with students and parents.
- Fostered strong relationships with parents through regular communication and involvement in school events, promoting a supportive community for student success.
Housekeeper Supervisor
Waldon Hunting Lodge
Kevil, KY
01.1998 - 12.2004
- Enhanced guest satisfaction by maintaining a clean and organized environment in all assigned areas.
- Managed team productivity and workflow to exceed quality standards.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Optimized resource utilization by effectively scheduling staff shifts according to workload demands.
Education
General -
Ballard Memorial High School
Barlow, KY05.1995
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
Timeline
Crew Member
McDonald's
10.2020 - 05.2022
Auction Assistant
BC Auctions
05.2015 - 05.2017
Sign and Decals
Kingdom Creations
01.2006 - 10.2011
Housekeeper Supervisor
Waldon Hunting Lodge
01.1998 - 12.2004
General -
Ballard Memorial High School