Joni Mead
Wickliffe,KY
Summary
Proven track record in enhancing customer service and teamwork, notably at McDonald's. Excelled in fast-paced environments, improving efficiency and problem-solving. Achieved significant improvements in process management at BC Auctions, demonstrating exceptional time management and collaboration skills.
Overview
24
24
years of professional experience
Work History
Crew Member
McDonald's
10.2020 - 05.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Auction Assistant
BC Auctions
05.2015 - 05.2017
- Provided reliable support to colleagues during busy periods or staff shortages, demonstrating adaptability across various roles within the organization when needed.
- Facilitated smooth payment transactions by efficiently processing invoices and collecting payments from winning bidders.
- Streamlined registration process for attendees, expediting check-in procedures and improving overall experience.
- Improved inventory management practices through consistent monitoring, tracking, and documentation of auction items.
Sign and Decals
Kingdom Creations
01.2006 - 10.2011
- Assisted with school-wide initiatives focused on increasing literacy rates among students, implementing targeted interventions for struggling readers.
- Utilized differentiated instruction techniques to accommodate the diverse needs of each student, resulting in improved academic performance.
- Promoted a positive classroom environment by establishing clear expectations and maintaining consistent communication with students and parents.
- Fostered strong relationships with parents through regular communication and involvement in school events, promoting a supportive community for student success.
Housekeeper Supervisor
Waldon Hunting Lodge
01.1998 - 12.2004
- Enhanced guest satisfaction by maintaining a clean and organized environment in all assigned areas.
- Managed team productivity and workflow to exceed quality standards.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Optimized resource utilization by effectively scheduling staff shifts according to workload demands.
Education
General -
Ballard Memorial High School
Barlow, KY05.1995
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
Timeline
Crew Member
McDonald's
10.2020 - 05.2022
Auction Assistant
BC Auctions
05.2015 - 05.2017
Sign and Decals
Kingdom Creations
01.2006 - 10.2011
Housekeeper Supervisor
Waldon Hunting Lodge
01.1998 - 12.2004
General -
Ballard Memorial High School