Jontavius Davis
Coffeeville,AL
Summary
Dynamic and results-driven professional with a strong background in customer service at Jacks Family Restaurant. Proven ability to enhance team productivity through effective communication and leadership. Skilled in cash handling and maintaining high cleanliness standards, contributing to improved customer satisfaction and repeat business. Adaptable and committed to fostering a positive work environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
Jacks Family Resturant
08.2023 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Trained new team members on procedures, customer service, and sales techniques.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Completed milkshakes and ice cream desserts for customers.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Improved team morale, leading to increased productivity and reduced turnover.
Sales Associate
Dollar General Distribution Center
05.2023 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Reid State
Evergreen Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Cleaning
- Attention to detail
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Self-discipline
- Interactive communication skills
- Flexible schedule
- Integrity and honesty
- Safety awareness
- Basic math
- Verbal and written communication
- Leadership qualities
- Drive-thru operations
- Heavy lifting
- Learning agility
- Crew leadership
- Safety
Certification
Microsoft Power point
Microsoft Exal
Timeline
Crew Member
Jacks Family Resturant
08.2023 - Current
Sales Associate
Dollar General Distribution Center
05.2023 - 08.2023
Reid State
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