Joon Kim
Lawton
Summary
Dynamic and dedicated crew member with proven success at Taco Mayo, enhancing customer satisfaction through exceptional service and efficient order management. Skilled in cash handling and teamwork, I streamlined drive-thru operations, significantly reducing wait times while maintaining a clean and safe environment. Committed to integrity and continuous learning.
Overview
2
2
years of professional experience
Work History
Crew Member
Taco Mayo
07.2025 - Current
- Provided exceptional customer service by taking orders and addressing inquiries.
- Maintained cleanliness and organization of dining area and kitchen environment.
- Collaborated with team members to ensure swift and accurate order fulfillment.
- Followed food safety protocols to ensure compliance with health regulations.
- Assisted in inventory management by restocking supplies as needed during shifts.
- Worked front counter, drive-thru and other areas.
Crew Member
McDonald's
11.2024 - 07.2025
- Adapted quickly to changing priorities during peak hours to maintain service quality.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Prepared products following restaurant, health, and safety standards and procedures.
Crew Member
Taco Mayo
01.2024 - 07.2024
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Streamlined drive-thru operations, significantly reducing wait times for customers.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Education
High School Diploma -
Berkner Lloyd V High School
DallasSkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Cleaning
- Taking orders
- Safe food handling
Timeline
Crew Member
Taco Mayo
07.2025 - Current
Crew Member
McDonald's
11.2024 - 07.2025
Crew Member
Taco Mayo
01.2024 - 07.2024
High School Diploma -
Berkner Lloyd V High School