Jordan Barnette
Austin,TX
Summary
Dynamic customer service professional with a proven track record at Walgreens, excelling in relationship building and problem-solving. Adept at upselling and enhancing customer engagement, I consistently achieved sales goals while maintaining high standards of service. My adaptability and effective communication skills drive positive customer experiences in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Crew Member
Thundercloud Subs
06.2025 - Current
- Delivered exceptional customer service in a fast-paced restaurant environment, assisting customers with orders and resolving concerns professionally.
- Prepared food and beverages while maintaining high standards for quality, accuracy, and food safety.
- Operated the point-of-sale (POS) system to process cash, credit, and digital payments accurately.
- Recommended menu items and add-ons based on customer preferences to enhance the customer experience.
- Maintained a clean, organized, and fully stocked work area to support efficient daily operations.
- Collaborated with team members to meet service goals during high-volume lunch and dinner rushes.
- Managed opening and closing duties, including cleaning, inventory restocking, and cash reconciliation.
- Built positive relationships with customers through friendly communication and efficient service.
Customer Service Associate
Walgreens
Lakeway, TX
05.2023 - 06.2026
- Built strong customer relationships through excellent communication and problem-solving.
- Recommended products based on customer needs, increasing customer satisfaction and sales opportunities.
- Handled high-volume transactions accurately while maintaining exceptional customer service.
- Worked effectively in a fast-paced team environment to achieve store performance goals.
- Operated cash registers, processed cash and card transactions, returns, exchanges, and refunds accurately.
- Maintained clean, organized, and well-stocked sales floor displays to ensure an excellent shopping experience.
- Restocked merchandise, monitored inventory levels, and assisted with pricing and promotional displays.
Education
High School Diploma -
Lake Travis High School
Lakeway, TX01.2026
Skills
Customer Service
Communication
Relationship Building
Active Listening
Conflict Resolution
Upselling
Product Recommendations
Customer Engagement
Multitasking
Problem Solving
Adaptability
Timeline
Crew Member
Thundercloud Subs
06.2025 - Current
Customer Service Associate
Walgreens
05.2023 - 06.2026
High School Diploma -
Lake Travis High School