JORDAN E MARTINIAK
Summary
To expand on my current growth within the RBG Inside sales department by embracing a new challenge in Join the National Accounts team.
Overview
4
4
years of professional experience
Work History
Customer Service representative
Reyes Beverage Group
Rosemount, IL
03.2025 - Current
- Handle over 40+ customer phone calls per day
- Trained new employees on customer service protocols and company policies to ensure consistency.
- Assisted with The inside sales team with sales calls or order placements
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Coordinated with the local Hub department to expedite shipping, setup returns, and Scheduled Draft repair request
Inside Sales Representative
Alro Steel
Bolingbrook, IL
10.2023 - 12.2024
- Trusted to Developed and maintained strong working relationships over 100 accounts
- Closes over hundred thousand dollars of business
- Negotiated pricing of orders, work with purchasing or with local branches to provide the best possible quotes with customers.
- Work with outside sale team on pricing strategies on various accounts
- Provide premium service to internal and external customers
Merchandiser
Lakeshore Beverage
Chicago, IL
05.2022 - 08.2022
- Stocked alcoholic and non-alcoholic products in Grocery/ Retail stores
- Assisted Sales representatives at stores and helped develop strategies to set up displays during prime holiday seasons.
- Delivered marketing material or POS to stores for various products such as Bud Light, Budweiser, Gluinesses
- working with receiving departments on handling inventory, setting up displays, checking there orders
Education
Bachelor of Science - Marketing
Lewis University
Romeoville, IL05-2023
Skills
- Proficient in Microsoft Office Suite
- Experience with: AS400, EDI, VIP, and Salesforce's
- Customer Service
- Inbound and Outbound calls
- Data entry
- Critical thinking
- Microsoft Excel
- Payment processing
- Scheduling
- Follow-up skills
- Order processing
Accomplishments
-Trained the inside sales department Primaries about handling dupes for there respective locations
-Was recognized for handle the Most AR calls in the early 2026
-Covered for Inside sale primarily when they where absent by handling there task and daily reports
-Trusted to handles assignments like sorting cases, and removing duplicate orders
Affiliations
- Member, Delta Sigma Pi Business Fraternity – Lewis University Chapter, March 2021- April 2023
- VP of Pledge Education, August 2022– December 2022
- Chair of Marketing Committee August 2022 -April 2023
- Member, National Society of Leadership and Success, August 2022
- Member, JJC Business Club, February 2019 – May 2021
Timeline
Customer Service representative
Reyes Beverage Group
03.2025 - Current
Inside Sales Representative
Alro Steel
10.2023 - 12.2024
Merchandiser
Lakeshore Beverage
05.2022 - 08.2022
Bachelor of Science - Marketing
Lewis University
HONORS AND AWARDS
Dean’s List, Lewis University, three semesters, Recipient, Christian Brothers Academic Scholarship, Lewis University, all semesters, Delta Sigma Pi Scholarship Key award nominee