Jordan Grundon-Balliet
Summary
Motivated Server offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.
Overview
11
11
years of professional experience
Work History
Server
Gabriella's Italian Restaurants
06.2019 - Current
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Toddler Teacher
Bright Horizons Childcare
08.2018 - 03.2021
- Engaged with children on individual basis to build positive relationships and promote learning.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
Server
Vino Restaurant
09.2012 - 04.2018
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Associate of Applied Science - Early Childhood Education
Harrisburg Area Community College
Harrisburg, PA12.2017
Skills
- Order Delivery Practices
- Guest Engagement
- Food Running
- Safe Food Handling
- Group and Individual Instruction
- Child Development Expertise
- Lesson Planning
- Behavior Modeling
Timeline
Server
Gabriella's Italian Restaurants
06.2019 - Current
Toddler Teacher
Bright Horizons Childcare
08.2018 - 03.2021
Server
Vino Restaurant
09.2012 - 04.2018
Associate of Applied Science - Early Childhood Education
Harrisburg Area Community College
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