Jordan Hale
Bloomington,KY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
King Drug & Home Care
Owensboro, Kentucky
04.2024 - Current
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Organized work areas so that everything was easily accessible when needed.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Managed filing of prescriptions, both electronically and manually.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Restocked shelves with new supplies of medications as needed.
- Received payment from customers and processed credit card transactions when necessary.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Assisted in training new employees on pharmacy procedures.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Crew Member
McAllister's Deli
Owensboro, Kentucky
07.2022 - 03.2024
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Maintained an organized work area to ensure efficient operations.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Resolved customer complaints in a professional manner.
- Educated customers on menu items, product ingredients and nutritional values.
- Informed customers about daily specials in an engaging manner.
- Checked expiration dates on all products before serving them to customers.
- Served food quickly for positive guest experiences.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Crew Member
Baskin Robbins Ice Cream
Owensboro, Kentucky
06.2021 - 05.2022
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Packed fast food products in approved containers, cups, and bags.
- Drove team success by quickly completing assigned tasks.
- Organized and restocked supplies to support operations and team productivity.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
Education
High School Diploma -
Daviess County High School
Owensboro, Kentucky05-2023
Skills
- Prescription filling
- Controlled substance management
- Pharmacy software
- Data entry
- Customer service
- Supply restocking
- Attention to detail
- Effective communication
- Problem solving
- Time management
- Multitasking
- Teamwork
- FDA and HIPAA compliance
- Confidentiality practices
- Organizational skills
- Cash register operations
- Task prioritization
- Mathematical aptitude
Timeline
Pharmacy Technician
King Drug & Home Care
04.2024 - Current
Crew Member
McAllister's Deli
07.2022 - 03.2024
Crew Member
Baskin Robbins Ice Cream
06.2021 - 05.2022
High School Diploma -
Daviess County High School