Jordan Haydel
Conroe,TX
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
5
5
years of professional experience
Work History
Training Store Manager
Palm Beach Tan
Conroe, TX
12.2021 - Current
- Developed training materials, manuals, procedures and visual aids to effectively achieve organizational goals.
- Conducted new hire orientations, providing information on company policies and procedures.
- Facilitated workshops on topics such as conflict resolution, customer service, sales techniques.
- Performed sales consultations and educated clients on products and services.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Sales Receptionist
Thomas Markle Jewelers
The Woodlands, Texas
03.2020 - 12.2021
- Assisted customers in selecting items appropriate to their needs.
- Processed payments and updated accounts to reflect balance changes.
- Coordinated company events with venues and advised staff of pertinent details.
- Maintained financial records to verify timely clearance of credit and debit activities.
- Received inventory shipments and stocked shelves with merchandise.
Education
Associate of Arts - Business Administration
Lone Star College
Houston, TXSkills
- Customer service
- Time management
- Excellent communication
- Manager training
- Microsoft Excel
- 50 WPM typing speed
Accomplishments
- Employee of the Month - January, February, May 2023, February, September 2024
- Manager of the Quarter - Q4 2022, Q1 2023, Q4 2024
References
References available upon request.
Timeline
Training Store Manager
Palm Beach Tan
12.2021 - Current
Sales Receptionist
Thomas Markle Jewelers
03.2020 - 12.2021
Associate of Arts - Business Administration
Lone Star College