Jordan Jacobs
Elk Grove,CA
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
3
3
years of professional experience
Work History
Crew Member
Little Caesars Pizza
07.2023 - Current
- Worked front counter.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
Host & To-Go Specialist
Olive Garden
02.2022 - 11.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Host
BJ's Restaurant
04.2021 - 10.2021
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
Cosumnes River College
Sacramento, CA05.2025
Diploma - STEM/STEAM
Franklin High School
Elk Grove, CA05.2021
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Integrity and Honesty
- Hospitality
- Organization
- Cash Handling
- Taking Orders
- Packaging
- Food Handling
- Digital Media
References
- Mandy Mosher, Olive Garden General Manager, (916) 683-3142, mmosher@olivegarden.com
- Mario, Olive Garden Floor Manager, ogcatering6437@olivegarden.com
Timeline
Crew Member
Little Caesars Pizza
07.2023 - Current
Host & To-Go Specialist
Olive Garden
02.2022 - 11.2022
Host
BJ's Restaurant
04.2021 - 10.2021
Cosumnes River College
Diploma - STEM/STEAM
Franklin High School