Jordan Madison
Clarksville,TN
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
1
1
Language
4
4
years of post-secondary education
3
3
years of professional experience
Work History
Cashier
Arby's
Clarksville, TN
06.2020 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
- Performed cash, card and check transactions to complete customer purchases.
- Prepared beverages and filled food orders for customers.
Sales Associate
Journeys Kidz
Clarksville, TN
11.2020 - 04.2021
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Loaded and unloaded merchandise using ladder and pallet jack.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Developed, marketed and sold full range of products and support services.
- Educated associates on market trends and stayed up-to-date on forecasts.
- Solved customer challenges by offering relevant products and services.
Cashier
Zaxbys
McDonough, GA
11.2019 - 05.2020
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.
Courtesy Clerk
Kroger
Stockbridge, GA
12.2018 - 08.2019
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Addressed customer needs, including price checks and merchandise retrieval from upper shelves or stockroom.
- Restocked and organized merchandise in front lanes.
- Returned unwanted items to correct store locations and restocked shelves.
- Maintained clean and orderly checkout areas by completing general duties, including mopping floors, emptying trash cans and [Action].
Education
High School Diploma -
Dutchtown High School
Hampton, GA 08.2016 - 05.2020
Associate of Applied Science - Business Administration And Management
Nashville State Community College
Clarksville, TN 05.2021 - Current
Skills
Customer assistance
Accomplishments
- Promoted to Crew Lead after only three months for exceptional performance.
- Effective Communication - Followed up and kept track of expected orders from the court and correspondence from opposing attorneys.
- Collaborated with team of Fifty-three in the development of winning region championship and going to the elite eight three years in a row.
Timeline
Associate of Applied Science - Business Administration And Management
Nashville State Community College
05.2021 - Current
Sales Associate
Journeys Kidz
11.2020 - 04.2021
Cashier
Arby's
06.2020 - Current
Cashier
Zaxbys
11.2019 - 05.2020
Courtesy Clerk
Kroger
12.2018 - 08.2019
High School Diploma -
Dutchtown High School
08.2016 - 05.2020
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