Jordan Queen
Delaware
Summary
Dynamic retail leader with extensive experience at Target, excelling in sales leadership and strategic planning. Proven track record in enhancing inventory accuracy and driving team performance, resulting in improved customer satisfaction. Skilled in merchandise planning and staff development, fostering a high-performing team culture in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Store Director
Target
08.2024 - 01.2026
- Managed daily store operations to ensure optimal efficiency and customer satisfaction.
- Led team in achieving sales goals through effective merchandising strategies and inventory management.
- Managed payroll administration for all employees in alignment with company policies and budgetary guidelines.
- Oversaw hiring and onboarding processes for new employees within a high-volume retail environment.
- Established clear communication channels between departments within the store to facilitate smooth day-to-day operations.
Market Inventory Executive Team Leader
Target
04.2024 - 08.2024
- Led the rollout of a company inventory initiative across 12 brick-and-mortar stores in Columbus, improving inventory accuracy and execution.
- Oversaw teams of 65–80 employees to ensure accurate and efficient inventory execution.
- Partnered with store leadership to assess store nuances and optimize inventory processes for each location.
Specialty Sales Executive Team Leader
Target
05.2022 - 04.2024
- Led, coached, and developed a specialty sales team to deliver exceptional guest experiences and achieve sales goals.
- Drove sales performance by executing merchandising, pricing, and promotional strategies within the specialty area.
- Modeled excellent customer service and resolved guest concerns to strengthen loyalty and satisfaction.
Sales Floor Team Leader
Target
10.2014 - 05.2022
- Trained and mentored new team members on sales strategies and product knowledge.
- Led team to enhance customer service and improve sales floor operations.
- Coordinated daily schedules ensuring adequate coverage during peak hours.
- Collaborated with management to develop promotional displays and marketing initiatives.
Team Member
Target
08.2008 - 10.2014
- Collaborated with team to ensure efficient store operations and customer satisfaction.
- Assisted in inventory management, maintaining stock levels and organization.
- Trained new team members on store policies and operational procedures.
- Executed merchandising strategies to enhance product visibility and sales.
Education
High School Diploma -
First Colonial High School
Virginia BeachSkills
- Sales leadership
- Staff leadership
- People management
- Store operations
- Strategic planning
- Merchandise planning
- Delegation Abilities
- Retail management
- Leadership development
- Documentation and reporting
Timeline
Store Director
Target
08.2024 - 01.2026
Market Inventory Executive Team Leader
Target
04.2024 - 08.2024
Specialty Sales Executive Team Leader
Target
05.2022 - 04.2024
Sales Floor Team Leader
Target
10.2014 - 05.2022
Team Member
Target
08.2008 - 10.2014
High School Diploma -
First Colonial High School