Jordan Roper
Aurora,CO
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
2
2
years of professional experience
Work History
Concierge
Pine Grove Crossing Senior Living
Parker, CO
07.2023 - Current
- Directed incoming calls and messages to appropriate staff or residents.
- Conducted regular inspections of lobby areas to ensure cleanliness is maintained at all times.
- Developed strong relationships with key partners in order to ensure smooth operations between departments.
- Organized packages and medication received by mail or courier on behalf of guests while ensuring they are properly tracked.
- Used Excel, Outlook, and Word to organize and receive resident information.
- Maintained a professional presence at the front desk area by adhering to dress code standards.
- Performed administrative duties such as filing paperwork related to concierge service transactions.
- Acknowledged and greeted guests entering or leaving building, promoting pleasant environment.
Sales Associate
Platos's Closet
Aurora, CO
08.2022 - 02.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Maintained cleanliness of store environment including floors, windows, displays.
- Engaged customers in friendly, professional dialogue to determine needs.
Education
High School Diploma -
Lutheran High School
Parker, CO05-2024
Skills
- Administrative Support
- Social media networking
- Guest Relations
- Excellent Multitasking
- Accurate record keeping
- Community Relations
- Outstanding customer service
- Telephone Etiquette
- Effective problem solving
- Strong interpersonal skills
- Meticulous and organized
- Professional and polished presentation
- Professional Demeanor
- Multi-Line Telephone Systems
- Office equipment operations
Affiliations
- Currently a member and student pilot at Western Air Flight Academy
- Volunteer at my church
- Volunteer work for neighbors (housekeeping, babysitting, house sitting, etc.)
Accomplishments
- Colorado All State Choir my senior year of highschool
- Selected Teachers Assisted for my Choir Director
References
References available upon request.
Timeline
Concierge
Pine Grove Crossing Senior Living
07.2023 - Current
Sales Associate
Platos's Closet
08.2022 - 02.2023
High School Diploma -
Lutheran High School
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