Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Wilson

Tampa

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and arranging merchandise. Passionate and detail-oriented professional with a background in administrative and operational roles. Brings strong customer service skills and exceptional attention to detail.

Overview

10
10
years of professional experience

Work History

Sales Associate

Fabletics
10.2024 - Current

- Enhanced customer engagement through personalized service and product recommendations.

-Managed merchandise presentation to align with brand standards and improve shopper experience.

- Trained new associates on product knowledge and effective sales techniques.

- Assisted in inventory management, tracking stock levels, and placing orders as needed.

- Resolved customer inquiries and complaints promptly to maintain satisfaction and loyalty.

Front Desk Medical Receptionist

United States Air Force
12.2022 - 08.2023

- Enhanced client satisfaction by efficiently managing reception area and addressing inquiries with a friendly and professional demeanor.

- Maintained meticulous records, demonstrating attention to detail, a key skill in client assessment and service planning.

- Facilitated communication between clients and medical staff, showcasing an ability to understand and relay complex information — a valuable skill for customer consultations.

- Provided compassionate service, ensuring a welcoming and calming atmosphere, crucial for customer satisfaction.

Building Manager

United States Air Force
08.2021 - 12.2022

- Ensured a safe and comfortable environment, similar to creating a relaxing and welcoming setting for customers.

- Managed operational tasks and coordinated with various teams, demonstrating strong organizational skills vital for scheduling and managing customer appointments.

- Conducted regular inspections and maintenance, showing an eye for detail and proactive problem-solving — essential for maintaining a high standard of cleanliness and operation in a customer service setting.

Vehicle Mechanic

United States Air Force, USAF
08.2016 - 08.2021

- Demonstrated meticulous attention to detail in vehicle diagnostics and repair, parallel to precision required in customer service.

- Emphasized workplace safety and organization, skills relevant to maintaining a safe and sanitary workspace.

- Trained and guided team members, reflecting an ability to educate customers about products and services.

- Delivered high customer satisfaction through timely and efficient service, a transferable skill to client interactions in the customer service field.

Education

Facial Specialist

Dolly Monroe Beauty Academy
Tampa, FL
11.2023

Associate of Applied Science - Vehicle Maintenance And Repair Technologies

Community College of The Air Force
Montgomery, AL
01.2021

Skills

  • Documentation and Reporting
  • Verbal and Written Communication
  • Data Entry and Database Software
  • Administrative Support
  • Greeting and Seating Clients
  • Hospitality Services
  • Inventory Management
  • Appointment Scheduling
  • Facility Management
  • Problem-solving skills
  • Time management
  • Teamwork and collaboration

Timeline

Sales Associate

Fabletics
10.2024 - Current

Front Desk Medical Receptionist

United States Air Force
12.2022 - 08.2023

Building Manager

United States Air Force
08.2021 - 12.2022

Vehicle Mechanic

United States Air Force, USAF
08.2016 - 08.2021

Associate of Applied Science - Vehicle Maintenance And Repair Technologies

Community College of The Air Force

Facial Specialist

Dolly Monroe Beauty Academy
Jordan Wilson