Jordon Mcfatridge
Eastvale,CA
Summary
Enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant guests. Skilled in anticipating customer needs, addressing complaints and resolving issues in a timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
8
8
years of professional experience
Work History
Server
Reunion Kitchen + Drink
11.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Controlled the flow of food and services to their proper location in the restaurant
Server / Trainer
Wood Ranch
09.2021 - 08.2023
- Improved upon previous work experience in a more premium working environment
- Mentored new hires through the training process, ensuring the training of productive team members quickly and efficiently.
Server / Trainer
Texas Roadhouse
11.2016 - 08.2021
- Established familiarity with menu ingredients and cooking processes to accurately respond to customer inquiries
- Achieved high sanitation and safety standards while delivering and serving food
- Reviewed completed meals against individual orders to verify accuracy and correct problems
- Spearheaded team-readiness for daily requirements
- Coordinated with management in performance evaluation of new crew members.
Education
Some College (No Degree) - Psychology
Norco College
Norco, CASkills
- Leadership
- Problem solving
- Teamwork
- Time management
- Organization
- Attention to detail
- Communication
- Critical thinking
- Decision making
Timeline
Server
Reunion Kitchen + Drink
11.2023 - Current
Server / Trainer
Wood Ranch
09.2021 - 08.2023
Server / Trainer
Texas Roadhouse
11.2016 - 08.2021
Some College (No Degree) - Psychology
Norco College
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