Jordyn Autor
Washington,DC
Summary
Experienced hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
7
7
years of professional experience
Work History
Server / Bartender
Burgatory
09.2024 - 07.2025
- Delivered exceptional customer service, enhancing dining experience through attentive support and timely responses.
- Managed multiple tables efficiently, ensuring prompt order taking and food delivery in high-volume settings.
- Crafted and served a diverse range of cocktails, enhancing customer satisfaction and bar experience.
Direct Support Professional
Pressley Ridge School for the Deaf
05.2023 - 08.2024
- Provided specialized care, support, and guidance for Deaf + behaviorally challenged children ages 7-21. This entailed managing challenging crises, teaching life skills, and providing emotional support to help young individuals achieve their fullest potential.
- Assisted in communication strategies using sign language and visual aids to enhance client interactions.
Team Lead Fundraiser for the American Civil Liberties Union
Wave Fundraising
06.2022 - 08.2022
- Successfully fundraised on busy streets to protect reproductive rights, consistently exceeding quotas. Promoted to team leader due to successful outreach. This entailed leading a group of fundraisers and teaching them how to present, communicate, and engage with strangers.
Camp Counselor and Roller Hockey Coach
Camp Taconic
06.2021 - 08.2021
- Responsible for the safety of eleven and twelve-year-old girls at a seven-week overnight summer camp, resolving challenging conflicts, managing time, and creating a fun environment.
- Supervised daily activities, ensuring safety and engagement for campers.
- Created skilled practices and drills to teach five, one-hour periods of roller hockey for boys and girls ages seven through fifteen each day.
Cashier, Bagger, and Helping Hands Employee
Wegman’s Food Market
09.2018 - 06.2021
- Quickly scanned and bagged items while maintaining expected high quality customer service in a fast paced up-scale grocery store. Moved and organized carts outside and helped customers transport groceries.
Education
Bachelor of Science - Psychology; Minor in Gender, Sexuality, and Women’s Studies; Certificate in American Sign Language
University of Pittsburgh, The Dietrich School of Arts And Sciences
Pittsburgh, PA04.2024
Bachelor of Arts - Sign Language Interpreting
Gallaudet University
Washington, DC05-2027
High School Diploma -
Newton South High School
Newton, MA06.2020
Skills
- Exceptional customer service
- Strong work ethic
- Guest engagement
- Skilled in American Sign Language communication
- Efficient multitasking
- Attention to detail
Languages
English
Native or Bilingual
American Sign Language
Professional Working
Timeline
Server / Bartender
Burgatory
09.2024 - 07.2025
Direct Support Professional
Pressley Ridge School for the Deaf
05.2023 - 08.2024
Team Lead Fundraiser for the American Civil Liberties Union
Wave Fundraising
06.2022 - 08.2022
Camp Counselor and Roller Hockey Coach
Camp Taconic
06.2021 - 08.2021
Cashier, Bagger, and Helping Hands Employee
Wegman’s Food Market
09.2018 - 06.2021
Bachelor of Science - Psychology; Minor in Gender, Sexuality, and Women’s Studies; Certificate in American Sign Language
University of Pittsburgh, The Dietrich School of Arts And Sciences
Bachelor of Arts - Sign Language Interpreting
Gallaudet University
High School Diploma -
Newton South High School