Jorge Vargas
Waukegan,IL
Summary
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes. Reliable employee seeking Job Title position. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Customer Service Cashier
Crazy Closeouts
10.2021 - Current
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Crew Member
Dunkin' Donuts
03.2017 - 12.2021
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Bus Boy
The Original Pancake House
01.2014 - 12.2016
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Education
Diploma -
Covert High School
Covert, MI06.2013
Skills
- Customer Complaint Resolution
- Merchandise Restocking
- Product Merchandising
- Guest Services
Languages
English, Spanish
Native or Bilingual
Timeline
Customer Service Cashier
Crazy Closeouts
10.2021 - Current
Crew Member
Dunkin' Donuts
03.2017 - 12.2021
Bus Boy
The Original Pancake House
01.2014 - 12.2016
Diploma -
Covert High School
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