Jorizal Baesa

• Delivered products efficiently to clients while ensuring timely service and high customer satisfaction.
• Managed inventory levels, tracked product usage, and facilitated restocking processes to optimize operations.
• Developed strong relationships with clients through regular communication and personalized service approaches.
• Conducted route audits to identify areas for improvement in delivery efficiency and customer engagement.

• Diagnosed and repaired complex automotive systems, ensuring optimal vehicle performance.
• Executed routine maintenance tasks, enhancing vehicle reliability and customer satisfaction.
• Collaborated with team members to streamline repair processes, improving turnaround time for service requests.
• Utilized advanced diagnostic tools to identify issues quickly and accurately, reducing customer wait times.

• Performed tire rotations and replacements efficiently to enhance vehicle safety and performance.
• Conducted oil changes and fluid checks, ensuring optimal engine operation and longevity.
• Diagnosed and resolved minor mechanical issues, contributing to customer satisfaction and trust.
• Maintained clean and organized workspaces, promoting safety standards and operational efficiency.

• Resolved customer inquiries and issues efficiently through phone, email, and chat support.
• Collaborated with cross-functional teams to enhance service delivery and client satisfaction.
• Trained new staff on processes, systems, and best practices for exceptional customer service.
• Implemented process improvements that streamlined operations and reduced response times.

Completed 10 units of Automotive Technology.

Engine Repair, Engine Performance, Automatic Transmission, Electrical, Brakes, Tires, Steering, Suspension & Alignment, Manual Drivetrains & Axles. Heating, Ventilation, and Air Conditoning,

General Education