Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jorja ROSS

Cornelia,GA

Summary

Motivated individual with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

5
5
years of professional experience

Work History

Server

Choate BBQ
07.2021 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Nursery Worker

Macedonia United Methodist Church
03.2020 - Current
  • Monitored children's activities to verify safety and wellbeing.
  • Encouraged children's emotional and social development.
  • Provided support and guidance to children in conflict resolution.
  • Responded to inquiries from parents and guardians.
  • Created safe and engaging learning environment for groups of diverse children with various learning styles.

Pharmacy Technician

Publix Pharmacy
06.2022 - 03.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Counted and labeled prescriptions with correct item and quantity.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Summer Camp Manager

Harmony On The Lakes/Bridgemill Summer Day Camps
06.2018 - 07.2022
  • Maintained fun, learning-focused atmosphere by smoothly handling conflicts and developing culture centered around collaboration and personal responsibility.
  • Offered campers compassionate support for personal and social issues, helping each develop positive skills for dealing with interpersonal conflicts.
  • Oversaw team of counselors and support team members.
  • Arranged packed activity schedule with numerous outdoor activities, crafts and learning opportunities.
  • Built and deepened positive relationships with parents.

Education

High School Diploma -

Creekview High School
Canton, GA
05.2022

Associate Degree in Nursing - Nursing

Chattahoochee Technical College
Marietta, GA
05.2026

Skills

  • Sales Expertise
  • Menu Item Recommendation
  • Transactions and Cash Handling
  • Guest Satisfaction
  • Guest Relations Management
  • Pos Operation

Languages

Spanish
Limited Working

Timeline

Pharmacy Technician

Publix Pharmacy
06.2022 - 03.2023

Server

Choate BBQ
07.2021 - Current

Nursery Worker

Macedonia United Methodist Church
03.2020 - Current

Summer Camp Manager

Harmony On The Lakes/Bridgemill Summer Day Camps
06.2018 - 07.2022

High School Diploma -

Creekview High School

Associate Degree in Nursing - Nursing

Chattahoochee Technical College

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Jorja ROSS