Josalyn Cirino
Oakley,CA
Summary
Dynamic and dedicated professional with a proven track record at Cold Stone Creamery, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through effective communication and efficient multitasking. Skilled in cash handling and maintaining a clean environment, contributing to a positive and organized workplace.
Overview
5
5
years of professional experience
Work History
Crew Member
Cold Stone Creamery Lake Saint Louis
Antioch, CA
06.2022 - Current
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Babysitter
Families In The Community
Oakley, CA
11.2020 - Current
- Communicated positively with children and guardians.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Taught children to organize toys, wash hands, and share by leading by example.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Assisted in developing self-confidence with age-appropriate responsibilities and chores.
Retail Worker
Local Business
Oakley, CA
11.2024 - 05.2025
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Assisted customers with prompt and polite support in-person and via telephone.
Education
Highschool Diploma -
Freedom High
Oakley, CA06.2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Clear communication
- Heavy lifting
- Store opening and closing
- Supplies monitoring and restocking
- Positive company representation
Timeline
Retail Worker
Local Business
11.2024 - 05.2025
Crew Member
Cold Stone Creamery Lake Saint Louis
06.2022 - Current
Babysitter
Families In The Community
11.2020 - Current
Highschool Diploma -
Freedom High