Jose Clua
Owens Cross Roads,AL
Summary
I'm an experienced and passionate top performing sales professional with a proven track record of success in increasing sales. I have strengths in excellent customer service and building relationships with clients. I have proven ability to generate leads, close deals, and drive sales, resulting in an increase of revenue for my employer.
Overview
10
10
years of professional experience
Work History
Sales Inspector
Cooks Pest Control
01.2021 - Current
- Inspect customers homes for pest issues such as termites, roaches, rats.
- Recommend services and products based off inspections. which includes but not limited to termite, pest protection and crawlspace remediation.
- Create leads by cold calling, customer referrals, door knocking, existing customers, and working with technicians for leads to achieve company growth goals.
- Cross-selling or upselling existing and new clients.
- Facilitating strong, positive customer experiences by addressing concerns promptly and professionally.
- Improved customer satisfaction with thorough product knowledge and demonstrations.
- Managed a territory effectively.
- Trained and mentored new sales representatives.
In Home Sales Expert
AT&T
09.2019 - 12.2020
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- In home sales of AT&T cell phones and service plans.
- Manage multiple customer accounts.
- Work with in area technicians for referrals.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications such as Work Flow Engine.
- Responsibly drove company vehicle.
Wire Technician
AT&T
12.2013 - 09.2019
- Exceeded team productivity goals through diligent work ethic and strong attention to detail during installation procedures.
- Demonstrated versatility in skill set by successfully completing various types of wire installation projects, from residential to commercial properties.
- Reduced service downtime by promptly addressing and resolving wire connectivity problems.
- Installed and repaired internet, tv, and phone in customers home
- Experienced with copper, coaxial, and fiber wiring.
Education
High School Diploma -
John A. Ferguson Senior High School
Miami, FL05.2010
Skills
- Sales Presentations
- Objection handling
- Effective negotiation
- Closing Techniques
- Upselling strategies
- Territory Management
- Cross-selling techniques
- Customer Service
- Sales expertise
- Territory Growth
Accomplishments
- President Club Recipient 2022 and 2023.
- Top 5 sales performer at Cook's Pest Control for 3 years and going.
- All time office record for most sold in a month, March 2022.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Inspector
Cooks Pest Control
01.2021 - Current
In Home Sales Expert
AT&T
09.2019 - 12.2020
Wire Technician
AT&T
12.2013 - 09.2019
High School Diploma -
John A. Ferguson Senior High School
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