Jose Gallegos
Odessa,TX
Summary
Goal-oriented Person with a Bachelor’s in Automation Engineering and an Associate’s in Instrumentation & Electrical Technology. I offer a strong technical foundation in SolidWorks for 3D Modeling and Allen-Bradley systems for industrial control, complemented by a "Field" understanding of electrical troubleshooting. While I am an early-career professional, I am a high-speed learner who thrives on technical challenges and adapts instantly to new environments. I am committed to extreme ownership and am seeking a role where I can apply my academic expertise and work ethic to drive operational success while rapidly mastering proprietary company systems.
Overview
6
6
years of professional experience
Work History
Mobile Expert
T-Mobile
Odessa, TX
01.2024 - Current
- Delivered customer service, resolving inquiries and enhancing customer satisfaction.
- Educated customers on mobile products, plans, and services to drive informed purchasing decisions.
- Collaborated with team members to achieve sales targets and improve store performance.
- Demonstrated proficiency in inventory management systems for accurate stock monitoring and replenishment.
- Trained new staff on sales techniques and operational procedures, fostering a knowledgeable team environment.
- Diagnosed and resolved technical issues in software applications, enhancing user experience.
Sorter
Amazon
Odessa, TX
10.2023 - 01.2024
- Sorted packages efficiently to ensure timely delivery to customers.
- Using on-hand software to receive packages and assign the destination.
- Operated scanning equipment to track inventory and maintain accurate records.
- Trained new employees on safety protocols and sorting procedures.
- Used hand and power tools to repair and maintain the conveyor machine.
Cart Attendant
Sams Club
Odessa, TX
07.2020 - 11.2023
- Ensured efficient cart retrieval and organization to maintain store cleanliness.
- Assisted customers with locating products and navigating store layout for an enhanced shopping experience.
- Maintained optimal inventory levels of carts, reporting shortages to management promptly.
- Trained new cart attendants on safety protocols and best practices for workflow efficiency.
- Assisted Customer with loading heavy items into their Vehicle
Education
Bachelor of Science - Automation Enginnering
Odessa College
Odessa, TX05-2026
Associate of Applied Science - Instrumentation And Electrical Technology
Odessa College
Odessa, TX05-2023
High School Diploma -
Odessa Career & Technical Early College Hight School
Odessa, TX05-2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Automation diagnostics
- Friendly, positive attitude
- Problem-solving
Languages
English
Timeline
Mobile Expert
T-Mobile
01.2024 - Current
Sorter
Amazon
10.2023 - 01.2024
Cart Attendant
Sams Club
07.2020 - 11.2023
Bachelor of Science - Automation Enginnering
Odessa College
Associate of Applied Science - Instrumentation And Electrical Technology
Odessa College
High School Diploma -
Odessa Career & Technical Early College Hight School