Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Jose Mondragon

Ceres,California

Summary

Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.

Overview

4
4
years of professional experience

Work History

Crew Member

McDonald's
11.2023 - 07.2024
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Streamlined communication between kitchen and front-of-house staff, ensuring timely order fulfillment.
  • Contributed to achieving and maintaining high scores on health inspections by diligently following all health and safety guidelines.

Catering Assistant

Glorias Party Services
11.2022 - 04.2023
  • Provided friendly, courteous service to create memorable moments for guests.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Collaborated with team members to execute seamless catering events for clients.
  • Coordinated closely with other staff members during events for smooth service delivery.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Created visually appealing buffet displays that attracted positive attention from event attendees.
  • Pushed, pulled and transported large loads and objects.
  • Loaded dishes, glasses and tableware into dishwashing machines.
  • Followed food safety practices and sanitation guidelines.
  • Assisted in training new staff, ensuring they met company's standards for excellence in service.

Crew Member

McDonald's
12.2021 - 05.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Assisted other team members to achieve goals.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.

Assistant Landscaper

JMM Landscaping
08.2020 - 09.2021
  • Maintained both private and commercial landscaping for homes, parks, and industrial areas.
  • Supported team members in the completion of large-scale projects, meeting deadlines without compromising quality.
  • Increased overall project efficiency by maintaining clean and organized work sites.
  • Performed planting, watering, mulching, edging of lawns and lawnmowing.
  • Contributed to business growth by consistently receiving positive feedback from satisfied clients.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Cut trees and shrubs to shape and maintain landscape.
  • Assisted with irrigation system maintenance and repair.

Education

High School Diploma -

Peter Johansen High School
641 Norseman Dr, Modesto, CA 95357
06-2021

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Landscaping
  • Catering
  • Grill
  • Problem-solving
  • Clear communication
  • Cash handling
  • Sanitizing
  • Self-discipline
  • Drive-thru operations
  • Integrity and honesty
  • Leadership

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Effectively cooperated with team members to produce $5,000-$12,000 revenue in a day
  • Effectively cooperated an assistant landscaping generating $5,000 in a single project

Languages

Spanish
Native or Bilingual

Timeline

Crew Member

McDonald's
11.2023 - 07.2024

Catering Assistant

Glorias Party Services
11.2022 - 04.2023

Crew Member

McDonald's
12.2021 - 05.2022

Assistant Landscaper

JMM Landscaping
08.2020 - 09.2021

High School Diploma -

Peter Johansen High School

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