Jose Mondragon
Ceres,California
Summary
Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Overview
4
4
years of professional experience
Work History
Crew Member
McDonald's
1280 E Whitmore Ave, Modesto, CA 95358
11.2023 - 07.2024
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Streamlined communication between kitchen and front-of-house staff, ensuring timely order fulfillment.
- Contributed to achieving and maintaining high scores on health inspections by diligently following all health and safety guidelines.
Catering Assistant
Glorias Party Services
11.2022 - 04.2023
- Provided friendly, courteous service to create memorable moments for guests.
- Cleaned and organized kitchen stations to promote team efficiency.
- Collaborated with team members to execute seamless catering events for clients.
- Coordinated closely with other staff members during events for smooth service delivery.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Created visually appealing buffet displays that attracted positive attention from event attendees.
- Pushed, pulled and transported large loads and objects.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Followed food safety practices and sanitation guidelines.
- Assisted in training new staff, ensuring they met company's standards for excellence in service.
Crew Member
McDonald's
1324 E Hatch Rd, Modesto, CA 95351
12.2021 - 05.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Assistant Landscaper
JMM Landscaping
08.2020 - 09.2021
- Maintained both private and commercial landscaping for homes, parks, and industrial areas.
- Supported team members in the completion of large-scale projects, meeting deadlines without compromising quality.
- Increased overall project efficiency by maintaining clean and organized work sites.
- Performed planting, watering, mulching, edging of lawns and lawnmowing.
- Contributed to business growth by consistently receiving positive feedback from satisfied clients.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Cut trees and shrubs to shape and maintain landscape.
- Assisted with irrigation system maintenance and repair.
Education
High School Diploma -
Peter Johansen High School
641 Norseman Dr, Modesto, CA 9535706-2021
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Landscaping
- Catering
- Grill
- Problem-solving
- Clear communication
- Cash handling
- Sanitizing
- Self-discipline
- Drive-thru operations
- Integrity and honesty
- Leadership
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Effectively cooperated with team members to produce $5,000-$12,000 revenue in a day
- Effectively cooperated an assistant landscaping generating $5,000 in a single project
Languages
Spanish
Native or Bilingual
Timeline
Crew Member
McDonald's
11.2023 - 07.2024
Catering Assistant
Glorias Party Services
11.2022 - 04.2023
Crew Member
McDonald's
12.2021 - 05.2022
Assistant Landscaper
JMM Landscaping
08.2020 - 09.2021
High School Diploma -
Peter Johansen High School