Jose Quintero
Cedar Park,TX
Summary
Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.
Overview
3
3
years of professional experience
Work History
Operations Manager
1-800-GOT-JUNK?
01.2022 - 10.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Developed and maintained relationships with external vendors and suppliers.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Increased profit by streamlining operations.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Assisted in recruiting, hiring and training of team members.
Project Supervisor
Anderson Merchandisers, LLC
06.2021 - 01.2022
- Delivered completed projects on time by prioritizing multiple tasks.
- Achieved on-time completion of all projects by effectively delegating tasks and monitoring progress.
- Partnered with project team members to identify and quickly address problems.
- Trained employees in safety procedures and protocols as directed by company regulations.
- Mentored junior team members for professional growth, improving overall team performance.
- Supervised work of 4-8 team members, offering constructive feedback regarding work performance.
- Managed construction for stores and supervised large-scale and high-volume remodeling and reconstruction projects across various sites.
Education
Associate of Applied Science - Computer Science
Austin Community College
Austin, TX05-2019
Skills
- Employee relations and conflict resolution
- Management
- Policies and procedures implementation
- Performance monitoring
- Project management abilities
- Work flow planning
- Customer relations specialist
- Sales background
- Budgeting and forecasting
- Troubleshooting and problem solving
Accomplishments
- Supervised team of 25-30 staff members.
Timeline
Operations Manager
1-800-GOT-JUNK?
01.2022 - 10.2024
Project Supervisor
Anderson Merchandisers, LLC
06.2021 - 01.2022
Associate of Applied Science - Computer Science
Austin Community College
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