Guest Advocate
Target
Norco, CA
08.2023 - Current
- Helped with purchases and signed customers up for rewards program.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Collected payments and provided accurate change.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Answered customer inquiries regarding store policies and procedures.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers promptly and responded to questions.
- Discounted purchases by scanning and redeeming coupons.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Performed other duties as assigned by management.
- Learned roles of other departments to provide coverage and keep store operational.
