Results-driven budtender specializing in customer experience enhancement through effective communication and extensive product knowledge. Proven track record in maintaining compliance and managing inventory to drive business success.
Overview
5
5
years of professional experience
Work History
Lead Budtender
The Good Dispensary
Mesa, AZ
01.2023 - 03.2025
Trained and mentored new budtenders on product knowledge and customer interactions.
Assisted customers in selecting products based on individual needs and preferences.
Maintained compliance with state regulations and company policies in all transactions.
Conducted product demonstrations to educate customers about various strains and effects.
Handled cash register operations, ensuring accurate processing of sales transactions.
Managed weekly inventory of cannabis products and supplies.
Budtender
Harvest Dispensary
Mesa, AZ
04.2022 - 12.2023
Processed transactions accurately using point-of-sale systems.
Executed customer-first culture through thoughtful communication and comprehensive product knowledge.
Greeted customers and promoted various cannabis products.
Advised customers on various products such as effects, flavors, potency levels, and prices.
Monitored inventory levels and informed management when stock was low or depleted.
Customer Service Representative
AT&T
Mesa, AZ
08.2020 - 02.2022
Resolved customer complaints through effective communication and problem-solving.
Processed billing inquiries and account adjustments for customer satisfaction.
Educated customers on product features and service plans available.
Documented customer interactions in the company's CRM system accurately.
Maintained knowledge of current promotions and service offerings consistently.