Jose Torres
El Paso,TX
Summary
Dynamic leader with a proven track record at Cavalier Properties, enhancing operational efficiency and customer service. Excelled in property inspections and maintaining positive client relationships, significantly boosting revenue through strategic sales and promotional events. Skilled in multitasking and communication, adept at fostering team improvement and ensuring policy enforcement.
Overview
14
14
years of professional experience
Work History
Self Storage Manager
Cavalier Properties
2011.06 - 2024.07
- Resolved customer complaints professionally, maintaining positive client relationships even during difficult situations.
- Regularly updated facility pricing structures based on market trends and competitive analysis findings.
- Coordinated the sale of storage supplies to customers, increasing overall revenue generation.
- Organized promotional events to increase public awareness of the self-storage facility''s offerings.
3rd Shift Supervisor
IDA
2010.08 - 2010.08
- Coordinated with cross-functional teams to troubleshoot issues that arose during production processes, facilitating swift problem resolution.
- Oversaw inventory management and organization, optimizing space utilization and reducing product waste.
- Handled customer concerns or complaints professionally when escalated beyond the capabilities of direct reports.
- Provided constructive feedback to employees through regular performance reviews, promoting continuous improvement in job performance.
- Enhanced worker safety by enforcing strict adherence to company policies and conducting regular safety inspections.
- Monitored equipment maintenance schedules, addressing malfunctions promptly to minimize production delays.
Education
Bachelor Of Liberal Arts - Social Work
El Paso Community College
El Paso, TXSkills
- Property Inspections
- Operational Efficiency
- Rent collection
- Policy Enforcement
- Facility Maintenance
- Security Monitoring
- Positive Attitude
- Customer Service
- Multitasking Abilities
- Excellent Communication
Timeline
Self Storage Manager
Cavalier Properties
2011.06 - 2024.07
3rd Shift Supervisor
IDA
2010.08 - 2010.08
Bachelor Of Liberal Arts - Social Work
El Paso Community College
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