Jose C. Gonzalez

• Prepared and served a variety of cocktails and beverages to customers.
• Maintained cleanliness and organization of bar area during shifts.

• Ensured safe and timely transportation of patients to medical appointments.

Collaborated with healthcare facilities to coordinate patient pickups and drop-offs.

• Communicated effectively with dispatch regarding changes in schedule.
• Assisted passengers with mobility issues during vehicle entry and exit.

• Boosted sales through effective upselling of premium products to guests.
• Provided prompt service of food and beverages, prioritizing customer needs.
• Conducted strategic check-ins with customers to confirm satisfaction and take orders.
• Trained new bartenders on company policies and service techniques for consistent quality.
• Ensured cleanliness and organization of bar area throughout shifts.

• Maintained organized and clean bar area, ensuring proper sanitation and safety protocols were followed at all times.
• Developed strong relationships with regular customers, learning their preferences and providing personalized service.
• Managed cash and credit transactions, accurately counting and reconciling cash drawers at end of each shift.
• Collaborated with kitchen staff to coordinate food and beverage service.

• Created and prepared a variety of cocktails, beers, and wines for customers while adhering to company standards and procedures.
• Designed and executed cocktail menus for seasonal and specialty offerings, increasing sales and customer satisfaction.
• Educated customers on ingredients and flavors of different drinks, providing a unique and engaging experience.
• Managed inventory and ordering of bar supplies, ensuring that adequate stock was maintained and waste was minimized.
• Maintained positive and energetic atmosphere behind bar, engaging customers with conversation and humor.

• Prepared custom drink orders by accurately measuring and mixing house ingredients.
• Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.