Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Josefina Bueno

Jersey City

Summary

After 2 years, I became a shift leader through hard work and dedication. Every shift I was expected to communicate properly with my peers, give great customer service, and be able to take on any problem presented to me. I worked at several locations because of my adaptability and smooth workflow.

Overview

1
1
Language
4
4
years of professional experience

Work History

Shift Leader

Dunkin' Donuts
Jersey City, NJ
07.2022 - 08.2026
  • Implemented efficient workflow processes, reducing wait times and improving overall service speed during peak hours.
  • Supervised daily operations, ensuring adherence to company standards and customer service excellence.
  • Trained and mentored new team members on operational procedures and customer engagement techniques.
  • Managed inventory levels, coordinating stock replenishment to optimize product availability and minimize waste.

Education

High School Diploma -

Henry Snyder High School
Jersey City, NJ
06.2026

Skills

  • Cash handling
  • Team leadership
  • Customer service
  • Verbal communication
  • Problem-solving
  • Positive attitude

Languages

Spanish
Professional Working

Timeline

Shift Leader

Dunkin' Donuts
07.2022 - 08.2026

High School Diploma -

Henry Snyder High School