Josefina Montes
Dumas ,TX
Summary
Dynamic administrative professional with extensive experience at Cornerstone Caregiving, excelling in scheduling and team leadership. Proven track record in enhancing operational efficiency and fostering client engagement. Skilled in Microsoft Office and adept at maintaining confidentiality, I thrive in fast-paced environments, ensuring high-quality service delivery and effective communication.
Overview
3
3
years of professional experience
Work History
Office Administrative Assistant
Cornerstone Caregiving
03.2023 - Current
- Managed scheduling and coordination of meetings for staff and clients.
- Assisted in maintaining organized filing systems for documents and records.
- Supported daily office operations through effective communication with team members.
- Handled incoming calls and routed inquiries to appropriate personnel efficiently.
- Contributed to creating a welcoming environment for visitors and clients.
- Participated in training sessions to enhance administrative skills and knowledge.
CNA Supervisor
Cornerstone Caregiving
03.2023 - Current
- Supervised daily operations of CNA team, ensuring compliance with patient care standards.
- Trained and mentored new staff on best practices and regulatory guidelines.
- Coordinated staffing schedules to maintain optimal coverage and enhance patient service delivery.
- Implemented process improvements that increased efficiency in patient care documentation.
- Conducted regular performance evaluations, providing constructive feedback to staff members.
- Collaborated with healthcare professionals to develop individualized care plans for patients.
- Managed scheduling, training, and supervision of CNA staff for efficient shift coverage.
Event Coordinator
8th Street Events
06.2022 - 12.2022
- Coordinated logistics for multiple events, ensuring seamless execution and client satisfaction.
- Developed event timelines and schedules, enhancing workflow efficiency and team collaboration.
- Managed vendor relationships, negotiating contracts to secure optimal services for events.
- Oversaw event setup and breakdown, maintaining high standards of quality and organization.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
Education
CNA Certification -
Vista College
Amarillo, TX11.2018
Dumas High School
Dumas, TX05.2017
Skills
- Scheduling and calendar management
- File organization
- Confidentiality handling
- Payroll
- Customer engagement
- Data entry
- Verbal communication
- Microsoft office
- Billing and invoicing
- Leadership and supervision
Languages
Spanish
Native or Bilingual
Timeline
Office Administrative Assistant
Cornerstone Caregiving
03.2023 - Current
CNA Supervisor
Cornerstone Caregiving
03.2023 - Current
Event Coordinator
8th Street Events
06.2022 - 12.2022
CNA Certification -
Vista College
Dumas High School
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