Professional Summary
Overview
Work History
Skills
Languages
Timeline

Josefina Maribel Chavez

Self Employed Services
Moreno Valley,CA
1
Language
2023
years of professional experience

Dynamic property management professional with a proven track record in effective communication and problem-solving. Skilled in coordinating property inspections and establishing policies that promote a respectful living environment, contributing to increased tenant retention and satisfaction.

Work History

Property Manager

13 Years 1 Month
Self Employed Services | 01.2010 - 02.2023
  • Managed tenant relationships, ensuring prompt communication and addressing concerns effectively.
  • Coordinated property maintenance activities, optimizing service schedules and vendor performance.
  • Conducted regular property inspections, identifying issues and recommending actionable solutions.
  • Implemented leasing strategies to attract prospective tenants, enhancing occupancy rates.
  • Established and enforced property policies, promoting a respectful living environment for tenants.

Clerk

2 Years 10 Months
Labor Ready Staffing | 03.2004 - 01.2007
  • Processed and organized paperwork for efficient record management.
  • Assisted clients in completing applications and forms accurately.
  • Maintained inventory records, ensuring accuracy and availability of supplies.
  • Coordinated scheduling of job assignments for temporary workers.

Bill of Lading

1 Year 1 Month
Shonfield Decoration | 01.2003 - 02.2004
  • Received incoming products and supplies and verified items on receiving schedule against bill of lading.
  • Handled billing inquiries accurately and professionally, resolving any discrepancies before they escalated into larger issues.
  • Handled documentation accurately including bills of lading, driver logs, and delivery receipts; keeping detailed records of all aspects related to each shipment handled.
  • Prepared bills of lading, work orders and shipping orders to appropriately route materials.
  • Maintained detailed records of billable hours, contributing to accurate invoicing and improved revenue tracking.
  • Ensured prompt resolution of discrepancies in patient accounts, working closely with billing specialists to address outstanding balances or payment issues.
  • Provided exceptional customer service while addressing client inquiries related to billing or account status promptly and professionally.
  • Managed all aspects of billing and insurance claims, ensuring accuracy and compliance with industry standards.

Driver

6 Months
Gold Coast Limousines | 06.2002 - 12.2002
  • Operated luxury vehicles, ensuring safety and comfort for clients.
  • Planned efficient routes to minimize travel time and enhance customer satisfaction.
  • Maintained cleanliness and upkeep of vehicles to uphold company standards.
  • Assisted passengers with luggage and special requests, providing exceptional service.
  • Communicated effectively with dispatch regarding scheduling and client needs.
  • Managed vehicle maintenance schedules, ensuring reliability and safety compliance.
  • Implemented process improvements for route planning, increasing efficiency in transportation logistics.
  • Followed all relevant traffic laws and safety regulations.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Communicated with customers to provide delivery updates and confirm delivery locations.

Clerk

1 Year
Orange Coast Memorial Medical Center | 01.1999 - 01.2000
  • Assisted in processing payroll and employee timecards for accuracy
  • Maintained organized records of employee assignments and availability
  • Supported recruitment efforts by screening candidates and scheduling interviews
  • Collaborated with team members to ensure timely completion of tasks
  • Processed client orders efficiently using company-specific software systems
  • Provided exceptional customer service to clients and workers on-site
  • Conducted regular inventory checks to maintain accurate supply levels
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained filing system and organized customer documents for easy retrieval of information.

Assembly/ Misiles

9 Months
Mega Defense | 04.1998 - 01.1999
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Groundskeeper

10 Months
Orange County Government | 02.1997 - 12.1997
  • Maintained cleanliness and aesthetics of public parks and recreational areas.
  • Operated landscaping equipment, including mowers and trimmers, to enhance outdoor spaces.
  • Performed routine inspections for safety hazards and addressed maintenance needs promptly.
  • Assisted in planning and executing seasonal planting and landscaping projects.
  • Implemented waste management protocols to promote environmental sustainability on site.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Reduced equipment downtime via regular maintenance checks and timely repairs as needed.
  • Upheld high safety standards on all tasks performed ensuring minimal accidents or injuries within the workplace.

Sanitation Worker

1 Year
Sparklers Water Co | 01.1996 - 01.1997
  • Operated sanitation equipment to ensure cleanliness and compliance with safety standards.
  • Conducted routine inspections of facilities to identify and report maintenance needs.
  • Implemented waste management protocols, enhancing disposal efficiency.
  • Collaborated with team members to maintain a safe working environment.
  • Maintained a sanitary environment with daily inspections and timely maintenance of assigned areas.
  • Prepared cleaning solutions and equipment in accordance with health and safety standards.

Electronics Assembly

1 Year
New Media Corporation | 02.1993 - 02.1994
  • Streamlined manufacturing processes for increased efficiency by implementing innovative electronics assembly techniques.
  • Increased manufacturing efficiency through the implementation of lean principles in electronics assembly processes.
  • Mentored junior technicians in best practices for electronics assembly, fostering a culture of continuous learning.
  • Ensured compliance with industry regulations and company policies throughout all stages of the electronics assembly process.

Cashier

1 Year
Jack in the Box | 01.1992 - 01.1993
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash register operations and balanced drawers at shift end.
  • Provided excellent customer service, addressing inquiries and resolving issues promptly.
  • Assisted in training new cashiers on operational procedures and customer interaction techniques.
  • Ensured cleanliness and organization of work area to enhance customer experience.
  • Collaborated with team members to meet peak hour service demands effectively.
  • Greeted customers entering store and responded promptly to customer needs.

Cashier

6 Months
Arby’s | 12.1990 - 06.1991
  • Implemented upselling techniques to enhance sales and improve customer satisfaction.
  • Monitored inventory levels, notifying management of shortages or discrepancies as needed.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier

5 Months
Taco Bell | 06.1990 - 11.1990
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.

Cashier

3 Months
Winchells Donuts | 02.1990 - 05.1990
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Cashier

6 Months
Bob Burger | 07.1989 - 01.1990
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Cook/cashier

1 Year
Naugles Burgers | 07.1988 - 07.1989
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Prepared and cooked menu items according to established recipes and food safety standards.
  • Maintained cleanliness and organization of kitchen and dining areas to ensure compliance with health regulations.
  • Assisted customers with menu selections, providing recommendations based on preferences and dietary needs.
  • Collaborated with team members to optimize workflow and enhance overall customer satisfaction.

Dishwasher

5 Months
Pagola Restaurant | 01.1988 - 06.1988
  • Operated dishwashing equipment to maintain kitchen cleanliness and efficiency.
  • Assisted in maintaining inventory of cleaning supplies and utensils.
  • Ensured compliance with health and safety standards in food service environment.
  • Collaborated with kitchen staff to streamline dishwashing processes and reduce wait times.
  • Implemented organized systems for sorting and storing clean dishes and utensils.
  • Monitored water temperature and chemical levels for optimal sanitation results.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.

Packer

3 Months
Liquid Box Employment Agency | 09.1987 - 12.1987
  • Packed products efficiently to meet daily shipping targets.
  • Operated packing machinery with a focus on safety and quality control.
  • Inspected packaging materials for defects, ensuring high standards were maintained.
  • Collaborated with team members to streamline workflow and reduce downtime.
  • Monitored inventory levels of packing supplies, reporting shortages promptly.
  • Maintained cleanliness of packing area, adhering to health and safety regulations.

Food Delivery Driver

Head Start Headquarters | 2001 - 2002
  • Delivered food items efficiently while adhering to safety and quality standards.
  • Communicated with team members to coordinate timely deliveries and address customer needs.
  • Maintained accurate records of deliveries and inventory levels throughout shifts.
  • Utilized GPS technology for optimal route planning and on-time deliveries.
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
  • Followed traffic laws during delivery for safety of pedestrians and other vehicles.
  • Enhanced customer satisfaction by delivering orders promptly and accurately.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Developed strong relationships with restaurant partners to promote seamless order pickups and dropoffs.
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.

Builder

Self-employeed | 2007 - 2010
  • Constructed residential and commercial structures using various building materials and techniques.
  • Managed project timelines, ensuring timely completion of construction tasks and client satisfaction.
  • Collaborated with subcontractors to coordinate schedules and maintain workflow efficiency on job sites.
  • Ensured compliance with building codes and safety regulations throughout all phases of construction projects.
  • Developed cost estimates for materials and labor, optimizing budget allocation for projects.
  • Coordinated subcontractors to complete work within quality and timeframe targets.
  • Improved workplace safety by conducting regular site inspections and enforcing strict adherence to safety protocols.
  • Ensured all necessary permits were obtained prior to starting work on each project in adherence to building codes and regulations.
  • Ensured compliance with all building codes and regulations, avoiding legal issues and fines.
  • Increased safety standards by implementing comprehensive safety protocols and conducting regular site inspections.
  • Increased project profitability by identifying and implementing cost-saving measures throughout construction process.

Skills

Property management
Payment collection
Property inspections
Customer service-focused
Rent collection
Exceptional oral and written communication skills

Languages

Spanish
Full Professional

Timeline

Property Manager

Self Employed Services
01.2010 - 02.2023Read More

Clerk

Labor Ready Staffing
03.2004 - 01.2007Read More

Bill of Lading

Shonfield Decoration
01.2003 - 02.2004Read More

Driver

Gold Coast Limousines
06.2002 - 12.2002Read More

Clerk

Orange Coast Memorial Medical Center
01.1999 - 01.2000Read More

Assembly/ Misiles

Mega Defense
04.1998 - 01.1999Read More

Groundskeeper

Orange County Government
02.1997 - 12.1997Read More

Sanitation Worker

Sparklers Water Co
01.1996 - 01.1997Read More

Electronics Assembly

New Media Corporation
02.1993 - 02.1994Read More

Cashier

Jack in the Box
01.1992 - 01.1993Read More

Cashier

Arby’s
12.1990 - 06.1991Read More

Cashier

Taco Bell
06.1990 - 11.1990Read More

Cashier

Winchells Donuts
02.1990 - 05.1990Read More

Cashier

Bob Burger
07.1989 - 01.1990Read More

Cook/cashier

Naugles Burgers
07.1988 - 07.1989Read More

Dishwasher

Pagola Restaurant
01.1988 - 06.1988Read More

Packer

Liquid Box Employment Agency
09.1987 - 12.1987Read More

Food Delivery Driver

Head Start Headquarters
2001 - 2002Read More

Builder

Self-employeed
2007 - 2010Read More
Josefina Maribel Chavez