Joselline Mendez
Fountain Valley,CA
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Reliable employee seeking Baby Sonographer position. Offering excellent communication and good judgment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Baby Sonographer position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Chronic Tacos
02.2023 - Current
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Developed and managed relationships with customers to increase customer loyalty.
- Answered product questions using knowledge of sales and store promotions.
- Worked with floor team and managers to meet wide range of customer needs.
- Learned duties for various positions and provided backup at key times.
Education
High School Diploma -
Los Amigos High School
Fountain Valley, CA05.2024
Skills
- Telephone Management
- Customer Complaint Resolution
- Basic Math Functions
- Customer Service and Assistance
- Customer Satisfaction
- Customer Relationship Management
- Staff Assignments
- Restock Products
- Customer Transactions
- Sweeping and Mopping
- Conversant in Spanish
- Food and Beverage Experience
Languages
Spanish
Native or Bilingual
French
Limited Working
English
Native or Bilingual
Timeline
Customer Service Cashier
Chronic Tacos
02.2023 - Current
High School Diploma -
Los Amigos High School
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