Joselyne Castaneda Hernandez
Napa,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Blyth Warner & Associates
Napa
02.2024 - Current
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Scheduled appointments between clients and customers and internal staff members.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Developed and maintained filing systems for confidential documents and records.
Assistant Property Manager
Napa Valley Community Housing
Napa, CA
02.2023 - 02.2024
- Maintained up-to-date knowledge of company products and services.
- Managed customer service inquiries and complaints in a timely manner.
- Processed applications received from prospective tenants verifying credit history, employment status.
- Reviewed existing lease documents making sure that they are up to date and compliant with local laws.
- Monitored building maintenance and repairs, coordinated with contractors to ensure completion of tasks.
- Created tenant files, maintained records of rental payments, and tracked lease agreements.
- Conducted regular inspections of properties to identify any needed repairs or improvements.
- Ensured compliance with local laws and regulations related to property management.
- Ensured compliance with all applicable laws related to fair housing practices.
Secretary
Brad Branagan Insurance
NAPA, CA
10.2018 - 02.2023
- Provided administrative support to the Office Manager and other staff members.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Provided administrative support to multiple departments as needed.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Assisted in onboarding new employees by providing orientation materials and training resources.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
Education
High School Diploma -
Vintage High School
Napa, CASome College (No Degree) - Human Service And Health
Napa Valley College
Napa, CASkills
- Office Administration
- Active listening
- Attention to detail
- Prioritization
- Records Management
- Regulatory Compliance
- Data Entry and Analysis
- Case Documentation
- Positive Attitude
Certification
COS- Certified Occupancy Specialist - January 2024
Languages
English
Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Administrative Assistant
Blyth Warner & Associates
02.2024 - Current
Assistant Property Manager
Napa Valley Community Housing
02.2023 - 02.2024
Secretary
Brad Branagan Insurance
10.2018 - 02.2023
High School Diploma -
Vintage High School
Some College (No Degree) - Human Service And Health
Napa Valley College
Similar Profiles
Paul ZagariaPaul Zagaria
Structural Inspector at RE Warner & AssociatesStructural Inspector at RE Warner & Associates
Hadiza EnemosahHadiza Enemosah
Care Assistant at Blyth Gate ManorCare Assistant at Blyth Gate Manor
TAYLOR KITCHENTAYLOR KITCHEN
Guidance Counsellor at Blyth Academy BurlingtonGuidance Counsellor at Blyth Academy Burlington