Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Joselyne Castaneda Hernandez

Napa,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Blyth Warner & Associates
Napa
02.2024 - Current
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Scheduled appointments between clients and customers and internal staff members.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Developed and maintained filing systems for confidential documents and records.

Assistant Property Manager

Napa Valley Community Housing
Napa, CA
02.2023 - 02.2024
  • Maintained up-to-date knowledge of company products and services.
  • Managed customer service inquiries and complaints in a timely manner.
  • Processed applications received from prospective tenants verifying credit history, employment status.
  • Reviewed existing lease documents making sure that they are up to date and compliant with local laws.
  • Monitored building maintenance and repairs, coordinated with contractors to ensure completion of tasks.
  • Created tenant files, maintained records of rental payments, and tracked lease agreements.
  • Conducted regular inspections of properties to identify any needed repairs or improvements.
  • Ensured compliance with local laws and regulations related to property management.
  • Ensured compliance with all applicable laws related to fair housing practices.

Secretary

Brad Branagan Insurance
NAPA, CA
10.2018 - 02.2023
  • Provided administrative support to the Office Manager and other staff members.
  • Performed data entry into computer systems; ensured accuracy of all entered information.
  • Responded to customer inquiries via email or telephone in a polite and professional manner.
  • Provided administrative support to multiple departments as needed.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Assisted in onboarding new employees by providing orientation materials and training resources.
  • Greeted visitors, determined their needs and directed them to the appropriate personnel.

Education

High School Diploma -

Vintage High School
Napa, CA

Some College (No Degree) - Human Service And Health

Napa Valley College
Napa, CA

Skills

  • Office Administration
  • Active listening
  • Attention to detail
  • Prioritization
  • Records Management
  • Regulatory Compliance
  • Data Entry and Analysis
  • Case Documentation
  • Positive Attitude

Certification

COS- Certified Occupancy Specialist - January 2024

Languages

English
Professional
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Administrative Assistant

Blyth Warner & Associates
02.2024 - Current

Assistant Property Manager

Napa Valley Community Housing
02.2023 - 02.2024

Secretary

Brad Branagan Insurance
10.2018 - 02.2023

High School Diploma -

Vintage High School

Some College (No Degree) - Human Service And Health

Napa Valley College

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Joselyne Castaneda Hernandez