Joselynn Birner
Administrative Assistant
Whitewater,WI
Summary
Proactive and goal-oriented professional office support specialist with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
20
20
years of professional experience
Work History
Administrative Assistant
Gary Comer, Inc.
Waukesha, WI
03.2006 - 05.2026
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Collaborated on special projects as assigned by leadership.
- Managed expense reports for staff members.
- Assisted in preparation of payroll.
- Assisted human resources with processing of 401K uploads, FSA reports and payroll reports.
- Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Opened and properly distributed incoming mail.
- Streamlined invoice processing procedures to ensure timely payment of vendors.
- Maintained inventory of office supplies and placed orders.
Administrative Assistant
Lon's Jon's LLC
Whitewater, WI
04.2024 - Current
- As a new company, helped to start up Lon's Jon's on the office side.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating to ensure a smooth integration into the team.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Maintained inventory of office supplies and placed orders.
- Contributed to policy updates, researching regulations to ensure company compliance.
- Facilitated training sessions for new software tools, increasing team productivity and reducing learning curves.
- Maintained confidentiality of sensitive information.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for the accountants.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Volunteered to help with special projects of varying degrees of complexity.
Education
High School Diploma -
Johnson Creek High School
Johnson Creek, WISkills
Office administration
Administrative support
Data entry
Computer skills
Microsoft Excel
Microsoft Word
Clerical support
Office management
File organization
Database management
Documentation and reporting
Excel spreadsheets
Invoice processing
Timeline
Administrative Assistant
Lon's Jon's LLC
04.2024 - Current
Administrative Assistant
Gary Comer, Inc.
03.2006 - 05.2026
High School Diploma -
Johnson Creek High School