Joseph Brown
Sun City,CA
Summary
Adept Property Manager with a proven track record at Sun City Storage Solutions, excelling in property inspections and tenant satisfaction enhancement. Expert in vendor management and operations, I've significantly improved property aesthetics and efficiency. My customer service focus and maintenance knowledge have consistently boosted tenant retention and satisfaction.
Overview
23
23
years of professional experience
Work History
Property Manager
Sun City Storage Solutions
03.2023 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Make repairs to gates, doors roofs, lighting Ballard's and any other repair or painting as needed.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Introduced prospective tenants to types of units available and performed tours of premises.
Property Manager
Life Storage
11.2022 - 03.2023
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Performed all maintenance to property, Buildings and units.
Property Manager
Allstate Self Storage/Pacific Companies
08.2001 - 10.2022
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Corp trainer, handled the Change over of software programs and multiple locations.
- managed all rate increase programs for my location, managed all promo, and specials to build the various properties and worked with customers to retain current customers.
Education
Certified Police Officer - Criminal Justice
Maine Criminal Justice Academy
Waterville, ME07.1986
High School Diploma -
Illesheim American School
Illesheim Germany06.1978
Skills
- Property Management
- Payment Collection
- Property Inspections
- Customer service-focused
- Maintenance knowledge
- Vendor Management
- Grounds Maintenance
- Preventive Maintenance
- Operations Management
Timeline
Property Manager
Sun City Storage Solutions
03.2023 - Current
Property Manager
Life Storage
11.2022 - 03.2023
Property Manager
Allstate Self Storage/Pacific Companies
08.2001 - 10.2022
Certified Police Officer - Criminal Justice
Maine Criminal Justice Academy
High School Diploma -
Illesheim American School