Joseph Conder
St Louis,MO
Summary
Dynamic Community Manager with extensive experience across diverse property types, specializing in tenant relations, occupancy growth, and financial management. Proven track record in increasing occupancy rates, reducing expenses, and managing renovation programs within budget. Adept at aligning community goals with organizational priorities and leveraging data-driven strategies.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Community Manager
StoneCreek Communties
01.2024 - 11.2024
- Enclave at Winghaven, (400 units) fee managed.
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Trained new staff members on effective use of digital tools for managing communications within the online community environment efficiently.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Brought trending occupancy from 87.5% in January to 94.5% within 90 days.
- Managed the unit renovation program on budget and within desired timeframe with 8% of property completed within calendar year.
Community Manager
StoneCreek Communities
06.2022 - 01.2024
- Willows on Weidman Apartments, (244 units) owner operated. Increased average occupancy and trends from 95% to 98%.
- Managed the unit renovation program to a profit exceeding 15% of investment on premiums with ROI achieved in average 5.5 years.
- Decreased delinquency by over $200,000 to achieve lowest delinquency for the community in over 10 years.
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
Community Manager
StoneCreek Communities
11.2020 - 06.2022
- Rockwood Springs Apartments, (150 units) fee managed.
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Brought occupancy from average 92% to trending 98%.
- Decreased expenses with repairs and turnover by average 5%.
Assistant Property Manager
StoneCreek Communities
03.2019 - 11.2020
- Park Meadows Apartments, (280 units), owner operated.
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Leasing Manager
StoneCreek Communities
11.2017 - 03.2019
- Willows on Weidman Apartments, (244 units), owner operated.
- Collected, completed, and processed lease applications.
- Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
- Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.
- Optimized unit turnover times by working closely with maintenance staff to prioritize repairs and cleaning tasks.
Assistant Property Manager
Kohner
04.2016 - 11.2016
- Vineyard Apartments, (426 units), owner operated.
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Education
Bachelor of Arts - History And Anthropology
University of Missouri St. Louis
St Louis, MO05-2015
Skills
- Tenant and eviction laws
- Resident relations
- Financial budgeting and reporting
- Property tours and inspections
- Leasing and sales
- Conflict handling
Certification
- Certified Apartment Manager (CAM) - National Apartment Association Education Institute received 2023.
- National Apartment Leasing Professional (NALP) received 2020.
Timeline
Community Manager
StoneCreek Communties
01.2024 - 11.2024
Community Manager
StoneCreek Communities
06.2022 - 01.2024
Community Manager
StoneCreek Communities
11.2020 - 06.2022
Assistant Property Manager
StoneCreek Communities
03.2019 - 11.2020
Leasing Manager
StoneCreek Communities
11.2017 - 03.2019
Assistant Property Manager
Kohner
04.2016 - 11.2016
Bachelor of Arts - History And Anthropology
University of Missouri St. Louis
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