Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
References
Timeline
Generic

Joseph Kulinski

Newington,CT

Summary

Driven hospitality professional with extensive experience at Outback Steakhouse, specializing in sales excellence and high-volume dining management. Demonstrated ability to achieve significant revenue growth through effective upselling strategies and a commitment to exceptional customer service. Skilled in payment processing and client relations, contributing to operational efficiency and enhanced service delivery. Aiming to advance further in the hospitality industry while continuing to elevate customer experiences.

Overview

4
4
years of professional experience

Work History

Server

Sally's Apizza
Wethersfield, CT
07.2024 - 01.2025
  • Supported development of skills for newly hired servers.
  • Boosted profitability through courteous customer interaction and personalized special item recommendations.
  • Ensured compliance with safety standards in food handling and serving.
  • Provided detailed descriptions of menu selections, ingredients, and preparation techniques upon inquiry.
  • Verified identification to ensure adherence to legal drinking age regulations.

Server

River: A Waterfront Restaurant and Bar
Wethersfield, CT
04.2024 - 09.2024
  • Handled bill splitting efficiently on POS systems.
  • Guided training sessions for recently hired team members.
  • Facilitated coordination between hosts, bussers, and kitchen teams to ensure seamless customer service.
  • Fostered a friendly environment to prompt customer inquiries.
  • Ensured readiness and supply maintenance for smooth operations.

Server/Bartender/Assistant Manager

Outback Steakhouse
Newington, CT
08.2020 - 04.2024
  • Maintained optimal sanitation standards as per health department guidelines.
  • Supported training efforts for incoming staff.
  • Answered customer questions while highlighting special menu items to drive revenue growth.
  • Utilized POS systems to process orders, divide bills and compute totals.
  • Handled reservations and to-go orders to enhance efficiency.
  • Verified identification of guests to ensure legal consumption and purchase of alcoholic beverages.
  • Presented wine choices at tables with matching glassware and conducted pouring for patrons.

Education

Associate of Arts - Performing Arts Theater, Music & Education

Mary Baldwin University
Staunton, VA

Skills

  • Sales Proficiency in Food and Beverage
  • Composed Professionalism
  • Payment Processing Oversight
  • Effective Upselling Methods
  • High-Volume Dining Management
  • Cognitive Retention Ability
  • Customer Relationship Management
  • Basic Safety Equipment Proficiency
  • Proficient Troubleshooting Skills
  • Effective Collaboration Skills
  • Instructional Design
  • Schedule Coordination

Affiliations

  • Stage Manager for High School & University Theater Departments
  • Team Capitan for High School Color Guard team

Languages

English
Professional

Accomplishments

  • Seven Angels Theater Halo Award for best set design and execution

References

References available upon request.

Timeline

Server

Sally's Apizza
07.2024 - 01.2025

Server

River: A Waterfront Restaurant and Bar
04.2024 - 09.2024

Server/Bartender/Assistant Manager

Outback Steakhouse
08.2020 - 04.2024

Associate of Arts - Performing Arts Theater, Music & Education

Mary Baldwin University

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Joseph Kulinski