Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
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Joseph Kulinski

Newington

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

2026
2026
years of professional experience

Work History

Server

Olive Garden Restaurant
2025 - Current
  • Delivered tailored recommendations that significantly improved sales performance.
  • Conducted training for new staff members, enhancing skills within service team.
  • Ensured compliance with food safety and alcohol regulations through strict adherence.
  • Maintained organized dining areas to promote positive customer experiences.
  • Oversaw inventory management practices to maximize resource availability and minimize loss.
  • Collaborated with kitchen personnel to ensure prompt and quality dining service.

Server/Bartender/Assistant Manager

Outback Steakhouse
2020 - 2024
  • Enforced strict sanitation protocols to uphold health standards in service areas.
  • Conducted staff training sessions to refine service skills and efficiency.
  • Increased revenue through strategic menu promotion efforts.
  • Executed order processing and reservation management using advanced POS systems.
  • Maintained compliance with alcohol service regulations throughout operations.
  • Showcased wine expertise, enriching guest interactions during service.
  • Delivered high-quality guest service, ensuring repeat patronage and satisfaction.
  • Streamlined operational processes to enhance overall performance.

Welcome Center Ambassador

Mary Baldwin University
2019 - 2022
  • Assisted prospective students and families with professional greetings and support.
  • Directed incoming phone calls to appropriate offices ensuring effective communication.
  • Streamlined Welcome Center operations by restocking supplies and ensuring cleanliness.
  • Updated and stocked marketing materials regularly to enhance visibility.
  • Managed office documentation by scanning/uploading files and organizing for events.
  • Conducted monthly inventory checks on office supplies for efficient management.
  • Led detailed tours for visitors, showcasing MBU facilities and offerings.

Education

Associate of Arts - Performing Arts Theater, Music & Education

Mary Baldwin University
Staunton, VA
01-2022

High School Diploma -

Berlin High School
Berlin, CT
01-2019

Skills

  • Sales Proficiency in Food and Beverage
  • Composed Professionalism
  • Payment Processing Oversight
  • Effective Upselling Methods
  • High-Volume Dining Management
  • Cognitive Retention Ability
  • Customer Relationship Management
  • Basic Safety Equipment Proficiency
  • Proficient Troubleshooting Skills
  • Effective Collaboration Skills
  • Instructional Design
  • Schedule Coordination

Accomplishments

  • Seven Angels Theater Halo Award for best set design and execution

Affiliations

  • Stage Manager for High School & University Theater Departments
  • Team Capitan for High School Color Guard team

Timeline

Server

Olive Garden Restaurant
2025 - Current

Server/Bartender/Assistant Manager

Outback Steakhouse
2020 - 2024

Welcome Center Ambassador

Mary Baldwin University
2019 - 2022

Associate of Arts - Performing Arts Theater, Music & Education

Mary Baldwin University

High School Diploma -

Berlin High School