Joseph Mancuso III
Lockhart,TX
Summary
Dynamic District Manager with extensive experience at Cavender's Boot City, excelling in inventory management and team performance. Proven track record in driving district growth and enhancing customer satisfaction through effective leadership and strategic sales analysis. Adept at mentoring talent and fostering a high-performance culture.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
Work History
District Manager
Cavender's Boot City
Cedar Park, Texas
09.2024 - 07.2025
- Led district operations to ensure compliance with company standards.
- Oversaw inventory management and stock replenishment across multiple locations.
- Analyzed sales data to identify trends and inform decision-making processes.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
- Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
- Mentored team members by demonstrating best practices for sales and customer service.
- Identified and developed top talent to promote performance-oriented culture.
- Organized promotional events in order to drive sales volume in the district's stores.
- Assisted in all phases of new store openings, including location scouting, buildout, and coordination.
District Manager
Cavender's Boot City
Fort Worth, Texas
02.2020 - 08.2024
Store Manager
Cavender's Boot City
San Marcos, Texas
07.2017 - 01.2020
- Oversaw daily store operations and managed staff performance.
- Developed merchandise displays to enhance product visibility.
- Recruited, trained and supervised new employees.
- Resolved customer complaints in a timely manner.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Established customer service standards and monitored staff compliance.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Delegated work to staff, setting priorities and goals.
Store Manager
Cavender's Boot City
Austin, TX
07.2010 - 06.2017
Education
Some College (No Degree) - Agricultural Development
Texas A&M University
College Station, TX 08.2000 - 05.2003
Skills
- Inventory management
- Sales analysis
- Team performance management
- Visual merchandising
- Customer relationship management
- Vendor relations
- Staff recruitment and training
- Effective communication
- Employee mentoring
- Performance evaluation
- Operations management
- Goal setting and performance metrics
- Leadership skills
- Interpersonal communication
- Data analytics
- Report preparation
- Attention to detail
- District growth management
Accomplishments
- 2009 Assistant Manager Of The Year
- 2009 Million Dollar Club, for personal sales
- 2011 Rookie Manager Of The Year
- 2015 Store Manager Of The Year
Timeline
District Manager
Cavender's Boot City
09.2024 - 07.2025
District Manager
Cavender's Boot City
02.2020 - 08.2024
Store Manager
Cavender's Boot City
07.2017 - 01.2020
Store Manager
Cavender's Boot City
07.2010 - 06.2017
Some College (No Degree) - Agricultural Development
Texas A&M University
08.2000 - 05.2003