Joseph Nicotera
Tampa,FL
Summary
Dynamic Patient Care Coordinator with a proven track record at Moffitt Cancer Center, excelling in patient advocacy and effective communication. Expert in electronic health records and appointment scheduling, I successfully facilitated seamless care coordination, enhancing patient satisfaction and ensuring timely delivery of services. Committed to delivering compassionate support in a multidisciplinary environment.
Overview
8
8
years of professional experience
Work History
Patient Care Coordinator
Moffitt Cancer Center
Tampa, FL
03.2019 - Current
- Performed administrative duties such as filing paperwork, answering phones, and scheduling appointments.
- Provided compassionate support to patients and their families.
- Ensured that all necessary documentation was completed accurately and submitted in a timely manner.
- Collaborated with multidisciplinary teams in order to provide comprehensive patient centered care.
- Facilitated coordination between primary care physician and specialists to ensure continuity of care.
- Coordinated patient care services with the medical team to ensure quality and timely delivery of care.
- Scheduled appointments for patients and coordinated follow-up visits as needed.
Server
Grillsmith
Tampa, FL
10.2017 - 09.2018
- Ensured that each guest was served courteously, quickly, and efficiently.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Education
Bachelor of Science - Health Care Administration
University of Arizona Global
Arizona City, AZ04-2025
Skills
- Patient care coordination
- Electronic health records
- Patient advocacy
- Effective communication
- Appointment scheduling
- Cross-functional teamwork
- Multitasking
- HIPAA protocol adherence
- New hire training
- Positive and professional
Accomplishments
- Assisted in Press Ganey liaison
- Health and Wellness Ambassador
Timeline
Patient Care Coordinator
Moffitt Cancer Center
03.2019 - Current
Server
Grillsmith
10.2017 - 09.2018
Bachelor of Science - Health Care Administration
University of Arizona Global
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