Josepha Kamseu
Olathe,KS
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Walamrt
12.2021 - Current
- Filling simplest prescriptions, answering customer inquiries, updating records, keeping pharmacy clean and organized, and completing tasks as assigned.
- Coordinated verification and filling of more than 400 daily prescriptions in high-volume pharmacy environment.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Reviewed and verified customer information and insurance provider information.
- Answered incoming phone calls and addressed questions from customers and healthcare providers
Cashier/Seafood- Customer service
Price Chopper
09.2018 - 08.2020
- Provides positive customer experience with fair, friendly, and courteous service
- Greeted customers entering store and responded promptly to customer needs
- Walmart pharmacy- Certified Pharmacy Technician
- Built relationships with customers to encourage repeat business
- Worked flexible schedule and extra shifts to meet business needs
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences
Académie Lafayette- Floater
06.2019 - 07.2020
- Assist teachers and reinforce instruction taught in classroom to students
- Supervise students outside of classroom on playground, during bathroom breaks, at lunch time and on field trips.
- Skilled at working independently and collaboratively in a team environment
- Proven ability to learn quickly and adapt to new situations
Education
Bachelor of Science - Human Biology, Minor in Spanish
University of Kansas
Lawrence, KS05.2023
Some College (No Degree) -
Johnson County Community College
Overland Park, KSSkills
- Drug Storage Procedures
- Intravenous Admixture Preparation
- Advanced Math Skills
- Quality Assurance and Control
- Team Collaboration
- Problem-Solving Skills
- Drug Utilization Review
- Aseptic Techniques
- Pharmacy and Customer Records Management
- Patient Counseling
- Insurance Billing
- HIPAA Regulations
Accomplishments
Received and award from the OMA for the trailblazers award in 2023
Affiliations
- Dancing to music, volunteering with kids, volunteered at the cupboard at the University of Kansas, and listening to music
Certification
Certified pharmacy technician
Languages
French
Native or Bilingual
Spanish
Limited Working
Timeline
Certified Pharmacy Technician
Walamrt
12.2021 - Current
Académie Lafayette- Floater
06.2019 - 07.2020
Cashier/Seafood- Customer service
Price Chopper
09.2018 - 08.2020
Bachelor of Science - Human Biology, Minor in Spanish
University of Kansas
Some College (No Degree) -
Johnson County Community College