Josephina Konadu
Chicago,IL
Summary
As a highly skilled and enthusiastic professional, I have worked in various inpatient facilities focusing on direct patient care to those needing assistance with chronic disease management and emotional support. Becoming a certified nursing assistant has allowed me to provide a better quality of life to my patients through compassion, respect, ethical practice, integrity, and commitment. I have expanded my experience learning healthcare on an administrative level in effort to work with patients,families and care teams efficiently, while collaborating with advanced professionals devising satisfying solutions to complex problems. As a result of my diligence and stellar personal growth and development, I will aim to leverage my abilities to successfully fill any role at any given company.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lead Patient Care Coordinator
Clarity Clinic
02.2023 - Current
- Deliver excellent patient experiences and direct communication between patients and provider regarding mental health care
- Communicate with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Assist with onboarding new hires and divide daily tasks among team
- Clerical work
FINANCIAL CONSULTANT
Aston Carter
10.2022 - 12.2022
- Identifies and works to minimize potential financial risk of patient accounts through financial reports, systems information or direct contact.
- Assists patients with completing financial assessment applications, makes eligibility determinations, and promptly notifies patients of outcome.
- Works closely with Facility Representatives, Insurance Verification Team, Case Management, Central Scheduling, Ambulatory Registration, Admitting and Registration Departments, and Physician Practices to expedite prompt and appropriate resolution of patient accounts.
- Identifies patients with potential insurance coverage issues, including but not limited to limited coverage, and lack of in-network status.
CERTIFIED NURSING ASSISTANT
Neuro/Endo, Lurie Children's Hospital
10.2021 - 10.2022
- Work under direction of Registered Nurse to provide care for patients/families with acute and chronic diseases, disorders found in pediatrics and adolescent into young adult populations, specifically, on the neurology, endocrinology, and orthopedics unit.
- Direct patient care assists with following tasks under direction of RN: Orienting families to ambulatory clinic area and vital signs measurement and obtained biological specimens for ordered tests and prepared for laboratory transport.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
CERTIFIED NURSING ASSISTANT
Towne Nursing
11.2020 - 04.2022
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
Bachelor of Science - Community Health
University of Illinois At Urbana-Champaign
Champaign, IL05.2021
Skills
- Verbal and Written Communication
- Program Oversight
- Healthcare Operations
- Direct Patient Care
- Professional Relationships
- Financial Management and Reporting
- Case Management
- Companionship and Emotional Support
- EMR Systems
- Orientation and Onboarding
- Coaching and Mentoring
- Performance Improvement
Certification
- Certified Nursing Assistant, Nirvana Institute - 8/17/2019
- National CPR Foundation CPR/AED Training - 6/14/2022
Timeline
Lead Patient Care Coordinator
Clarity Clinic
02.2023 - Current
FINANCIAL CONSULTANT
Aston Carter
10.2022 - 12.2022
CERTIFIED NURSING ASSISTANT
Neuro/Endo, Lurie Children's Hospital
10.2021 - 10.2022
CERTIFIED NURSING ASSISTANT
Towne Nursing
11.2020 - 04.2022
Bachelor of Science - Community Health
University of Illinois At Urbana-Champaign
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